multiselect - chrome - screen reader - selected items read as "item # of # items of level 1"

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Declined

Last Updated: 30 Sep 2021 09:20 by ADMIN

stephen

Created on: 22 Sep 2021 04:12

Category: MultiSelect

Type: Bug Report

multiselect - chrome - screen reader - selected items read as "item # of # items of level 1"

When user is inside list of selected options/items, navigating amongst the items with keyboard left/right keys, it states "item # of # of items of level 1".
what is "of level 1"? (is items selected in level 1 and level 2 is the text editable section?)

i am expecting the screen reader to state item "<value/label/title>" when i set focus to an item via keyboard left or right.

The issue did not occur in firefox. Sorry, i have not provided the firefox readout w/ the screen reader for comparison.

however, for the most likely user scenario the behaviour with the screen reader is correct.

if keyboard focus is on text edit, and u leave the component (w/ tab key), when revisiting the component (w/ shift+tab keys) all selected items are read out correctly

tested in Chrome and firefox using NVDA.

2 comments

ADMIN

Hristian Stefanov

Posted on: 29 Sep 2021 15:48

Hi Stephen,

We reviewed further the reported behavior, and this problem in Chrome comes from the NVDA screen reader itself. This is because the NVDA's main browser is Firefox, and their team is working with it. In such scenarios, where the problem is only outside of the screen reader's main browser, a component enhancement cannot fix this behavior.

I'm marking this public item as "Declined" because of the above reason.

I hope this clarifies things. Thank you once again for your patience.

Regards,
Hristian Stefanov
Progress Telerik

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ADMIN

Hristian Stefanov

Posted on: 28 Sep 2021 14:44

Hi Stephen,

I'm in process of further testing the behavior along with the Quality Assurance team. I will get back to you as soon as possible with more details about the scenario.

Thank you for your understanding while I investigate this matter.

Regards,
Hristian Stefanov
Progress Telerik

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