Unplanned
Last Updated: 20 Jun 2021 14:17 by Dougmk
Ivan
Created on: 28 Jan 2021 12:42
Category: Grid
Type: Bug Report
13
Grid filter menu closes automatically when trying to enter text on mobile devices

Using mobile browser (Safari iOS or Chrome Android)
Go to demo grid page
https://demos.telerik.com/blazor-ui/grid/overview
Click any grid's filter menu which contains text field
Try to enter text into textbox.
The filter menu automatically closed, so you can't enter anything

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ADMIN EDIT

this happens because the keyboard pops up, changes the screen size and may even scroll the page, and both of these events hide the popup menu.

A workaround could be using the filter row mode, with the caveat that it takes up more space on the initial rendering, and that filtering happens immediately.

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5 comments
Dougmk
Posted on: 20 Jun 2021 14:17
We have the same problem on a variety of Samsung devices. In our case changing the keyboard type from standard to floating works around the problem.
ADMIN
Marin Bratanov
Posted on: 15 Jun 2021 17:14

Hello Jocelyn,

Thank you for noticing this. I made a separate page for it because it will require a different fix, I expect, and may not arrive together with a fix for the grid. You can click the Follow button here to gets status updates: https://feedback.telerik.com/blazor/1524046-when-filtering-is-enabled-the-dropdown-closes-immediately-after-opening-on-mobile-device. You will also find your Telerik points updated as a small "thank you" for bringing this up.

Regards,
Marin Bratanov
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Jocelyn
Posted on: 11 Jun 2021 11:51

Just fyi, this also makes the filter option in the DropDownList unusable. 

With the filter option on, it just opens and closes the dropdown without allowing users to make any selection from a mobile device.

ADMIN
Marin Bratanov
Posted on: 14 May 2021 06:03

Hello Michał,

I am sorry to say that his will definitely not happen this month. Our next release is due in a month and a half, and debugging and fixing things on mobile devices is extremely limited due to the pandemic situation - we simply don't have access to such devices at home.

Regards,
Marin Bratanov
Progress Telerik

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Michał
Posted on: 14 May 2021 06:01

Hi,

Is there any chance for you to fix it this month ?