Completed
Last Updated: 15 Apr 2021 15:22 by ADMIN
Release R2 2021
Vincenzo
Created on: 11 Jan 2021 11:22
Category: PdfViewer
Type: Bug Report
0
RadPdfViewer: How do I commit form fields text on saving?

Good morning.

 

I'm using a pdfViewer instance in order to load pdf forms, with text fields to be edited by the users.

Loading is ok, editing is ok, the problem is when I go to save the edited document. When I save the document, if I don't click elsewhere in the document, in which case the content of the field is committed, the content of the field is not saved with the document. This happens either using the 'Save As' button or using the SaveDocument API function.

Probably it is my fault, since I'm new to PdfViewer: I can imagine that something like a commit command has to be available, but I'm not able to find it.

 

Can you help me, please?
Thank you in advance.

 

PS. I will attach three screenshots in order to let you understand better what I mean.

3 comments
ADMIN
Peter
Posted on: 25 Jan 2021 08:23

Hi, Vincenzo,

I was not able to reproduce the described behavior.

Is it possible to send us the problematic document in order to analyze it?

Off-topic, I would kindly ask you to open a separate ticket to avoid mixing different subjects/issues in the same thread in the future. This will also give you the opportunity to track the different cases easily in your account.

Thank you for your understanding.

Regards,
Peter
Progress Telerik

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Vincenzo
Posted on: 22 Jan 2021 08:13
I've put together a temporary workaround: via code I send a simulated click message on an area that is not covered by a form field; this forces the control to commit.

But, solved a problem, another comes up: if I put an apostrophe in a text form field ('), when it is commited it is tranformed in the copyright character; not being strange enough, when I click on the field in order to edit it, the copyright character is transformed again in an apostrophe!

Can you confirm that behaviour?
ADMIN
Dess | Tech Support Engineer, Principal
Posted on: 11 Jan 2021 14:28

Hi, Vincenzo,

I confirm that it is an issue with RadPdfViewer and we need to close the editor before saving the document.

I have logged it in our feedback portal by making this thread public on your behalf. You can track its progress, subscribe for status changes and add your comments on the following link - feedback item.

I have also updated your Telerik points.

Make sure that you follow this item in order to get notified once the status is changed. We will do our best to introduce the fix as soon as possible.

Please excuse us for the inconvenience caused.

Regards,
Dess | Tech Support Engineer, Sr.
Progress Telerik

Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Blazor course! Check it out at https://learn.telerik.com/.