Unplanned
Last Updated: 29 May 2020 07:52 by ADMIN

Submitted on customer behalf:

https://photos.app.goo.gl/ZsxVkRkXdQz7KcDf6

The problem, as described in the video, is that the thumb does not 'snap' to the point touched and then follow the touch as it is dragged. It is therefore difficult at times to actually 'grab' hold of the thumb unless you touch the screen in exactly the right point.

Changing the 'SnapToTicks' property purely makes the movement smoother once it is grabbed.


In Development
Last Updated: 27 May 2020 15:57 by ADMIN

Dear Support,

I want to use the new feature - Support for SVG.

Then I have to load the file with RadSvgImage.FromFile().

I get the following exception:

System.Xml.XmlException: 'External DTD subset cannot be resolved - public ID =' - // W3C // DTD SVG 1.1 // EN ', system ID =' http://www.w3.org/Graphics/ SVG / 1.1 / DTD / svg11.dtd '.'

(Translated from German)

Problem is line 2, where the DTD is given.

Is there a way to tell XmlSerializer to ignore the validation?

Duplicated
Last Updated: 25 May 2020 04:41 by ADMIN

An error occur when i used .Import method on large .pdf files (> 1000 ko) with an Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.PdfFormatProvider object.

 

Message is:

"Impossible d'effectuer un cast d'un objet de type 'Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfDictionary' en type 'Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfInt'." 

There is no bug for smaller pdf files. 

 

Thank you 

Unplanned
Last Updated: 15 May 2020 13:31 by ADMIN

Hi,

I have menu problem:

When the Backstage Button Item is clicked and you don't release a left mouse button click but instead mouse is dragged to the right of the form, Backstage Button Item stay selected and can only be returned to default state if you click on it again else its stays blue and locked.

Picture 1.

Left click, hold and drag to the right. This state can be done to all buttons see Picture 2. Focus on "MouseDown" Event is not working.

Picture 2.


 

My question is can this behavior be prevented ?

 

Thanks in advance !

 

Neven

Unplanned
Last Updated: 15 May 2020 13:22 by ADMIN

merging only these assembly still the icons are not visible in Spreadsheet ribbon menu

C:\Program Files (x86)\Microsoft\ILMerge\ILMerge.exe" /allowdup /target:SymphonyMESUtil.exe  /targetplatform:"v4, C:\Program Files (x86)\Reference Assemblies\Microsoft\Framework\.NETFramework\v4.6.1" /out:Merge\SymphonyMESUtil.exe ^
SymphonyMESUtil.exe ^
Telerik.WinControls.dll ^
Telerik.WinControls.UI.dll ^
TelerikCommon.dll ^
Telerik.WinControls.GridView.dll ^
Telerik.Windows.Documents.Spreadsheet.FormatProviders.OpenXml.dll ^
Telerik.Windows.Documents.Spreadsheet.FormatProviders.Pdf.dll ^
Telerik.Windows.Documents.Spreadsheet.dll ^
Telerik.WinControls.RadSpreadsheet.dll ^
Telerik.Windows.Documents.Core.dll ^
Telerik.Windows.Documents.Fixed.dll

Unplanned
Last Updated: 12 May 2020 11:10 by ADMIN

When the RadMap.ShowSearchBar property is set to true and the BingRestMapProvider is used, it would be nice to have autocomplete suggestion while the user is typing:

https://docs.microsoft.com/en-us/bingmaps/rest-services/autosuggest

Under Review
Last Updated: 05 May 2020 12:10 by ADMIN
The filter UI controls in ASP.NET Core and MVC are really nice, see filter. Can you include the same controls and UI be included in Winforms and WPF?
Unplanned
Last Updated: 04 May 2020 14:19 by ADMIN
Currently, ScatterSeries and ScatterLineSeries don't support null values.
Completed
Last Updated: 04 May 2020 11:53 by ADMIN
Release R2 2020

Hi,

 

  • Open the VisualStudio2012Light.tssp using UI WinForms Visual Style Builder.
  • Select on RadButtonElement and Element state is ButtonFill. Double click on NormalFill repository, below is the error (attached the snapshot) -

object reference not set to an instance of an object

 

Questions:

  • How to resolve this issue.
  • How to trace log if any.

 

Regards,

Rajesh

Unplanned
Last Updated: 28 Apr 2020 11:18 by ADMIN

1. Set the DPI of your main monitor to 150% and the DPI of your secondary monitor to 100%.

2. Start your main form containing RadDataEntry on your secondary monitor.

You will see that that hosted controls inside RadDataEntry are not scaled correctly.

 

Workaround:

Start your main form on your secondary monitor inside OnShown event.

protected override void OnShown(EventArgs e)
{
    base.OnShown(e);

    this.Location = new Point(-800, 100);
}

 

Completed
Last Updated: 27 Apr 2020 07:46 by ADMIN
Release R2 2020

Please refer to the following code snippet and follow the steps in the attached gif file:

 

        Dim dt As New DataTable
        dt.Columns.Add("Id", GetType(Integer))
        dt.Columns.Add("Name", GetType(String))
        For index = 1 To 10
            dt.Rows.Add(index, "Data" & index & Guid.NewGuid().ToString())
        Next
        Me.RadMultiColumnComboBox1.DataSource = dt
        Me.RadMultiColumnComboBox1.DisplayMember = "Name"
        Me.RadMultiColumnComboBox1.ValueMember = "Id"
        Me.RadMultiColumnComboBox1.AutoSizeDropDownToBestFit = True

Workaround: 

AddHandler Me.RadMultiColumnComboBox1.DropDownOpened, AddressOf RadMultiColumnComboBox_DropDownOpened

    Private Sub RadMultiColumnComboBox_DropDownOpened(sender As Object, e As EventArgs)
        Me.RadMultiColumnComboBox1.EditorControl.HorizontalScrollState = ScrollState.AutoHide
    End Sub

Completed
Last Updated: 27 Apr 2020 07:43 by ADMIN
Release R2 2020
When a cell has DBNull.Value or null, its value is not read by Narrator since it is considered as empty string. In this case, the NullValue property of the column should be considered.
Completed
Last Updated: 23 Apr 2020 16:12 by ADMIN
Release R2 2020 (LIB 2020.1.423)
Created by: Dickson
Comments: 0
Category: UI for WinForms
Type: Feature Request
0

You cannot implement custom logic that requires hiding a DragOverNode hint window. 

Workaround:

public class MyTreeViewDragDropService : TreeViewDragDropService
{
    public MyTreeViewDragDropService(RadTreeViewElement owner)
        : base(owner)
    {
    }

    public void HideHintWindow()
    {
        this.HintWindow.Hide();
    }
}

private void RadTreeView1_DragOverNode(object sender, RadTreeViewDragCancelEventArgs e)
{
    ((MyTreeViewDragDropService)this.radTreeView1.TreeViewElement.DragDropService).HideHintWindow();
}

 

Completed
Last Updated: 23 Apr 2020 16:12 by ADMIN
Release R2 2020 (LIB 2020.1.423)

Populate a RadGridView with data, move the form to a monitor with greater than 100% DPI scaling. Save the layout and then load it again. You will notice that the columns' width is increased each time.

Workaround:

    Sub New()
        RadControl.EnableDpiScaling = False
        InitializeComponent()
    End Sub
Completed
Last Updated: 23 Apr 2020 16:12 by ADMIN
Release R2 2020 (LIB 2020.1.423)
Created by: Mark
Comments: 2
Category: UI for WinForms
Type: Bug Report
0

Please run the attached sample project and refer to the attached gif file.

Workaround:

        private void RadForm1_Load(object sender, EventArgs e)
        {
            this.Size = new Size(this.Width+1,this.Height);
            this.Size = new Size(this.Width - 1, this.Height);
        }

Completed
Last Updated: 23 Apr 2020 16:11 by ADMIN
Release R2 2020 (LIB 2020.1.423)

Please follow the steps:

1. Create a brand new project with a ShapedForm

2. Set the BackColor property to Red and save the form.

3. Open the ThemeName drop down and close it. You will notice that the BackColor is lost since the ThemeName is serialized as empty string in the designer file.

Workaround: delete the serialized ThemeName property with empty value.

Unplanned
Last Updated: 23 Apr 2020 15:34 by ADMIN
Created by: Tinus
Comments: 0
Category: UI for WinForms
Type: Bug Report
0

1. Set HDPI on your monitor (for example 150%)

2. Set RadDataEntry data source in RunTime

You will see that RadDataEntry hosted controls are not scaled correctly.

Note that there is a related problem if the data source is set in design time. Controls themselves will be scaled correctly, however, text box hosted control's High will not be scaled correctly.

Workaround:
You can subscribe to ItemInitializing event before you set the DataSource and proceed by scaling RadDataEntry hosted controls manually as shown in the following code snipped.

private void radButton1_Click(object sender, EventArgs e)
{
    this.radDataEntry1.ItemInitializing += RadDataEntry1_ItemInitializing;
    this.radDataEntry1.ItemDefaultSize = new Size(200, 26);

    radDataEntry1.DataSource = new Employee
    {
        FirstName = "Sarah",
        LastName = "Blake",
        Occupation = "Supplied Manager",
        StartingDate = new DateTime(2005, 04, 12),
        IsMarried = true,
        Salary = 3500,
        Gender = Gender.Female
    };         
}
private void RadDataEntry1_ItemInitializing(object sender, ItemInitializingEventArgs e)
{
    if (this.radDataEntry1.RootElement.DpiScaleFactor.Width != 1)
    {
        foreach (Control control in e.Panel.Controls)
        {
            control.Scale(this.radDataEntry1.RootElement.DpiScaleFactor);
        }
    }
}

Under Review
Last Updated: 23 Apr 2020 05:14 by ADMIN
Created by: chaoyuan
Comments: 1
Category: UI for WinForms
Type: Feature Request
0

Hi Dess,

No problem. Fully understood.

Please find the new questions attached below and kindly get back to the customer Mr Huang (conext.vincent@gmail.com).

Thanks,

Peter

------------------------

Hello, Peter,

I would kindly ask you to provide any information in the support ticket as It is the appropriate way for providing assistance by the WinForms support engineers.

Thank you for your understanding

 

 

footerLogo

 

From: Peter Qu <Youpeng.Qu@progress.com>
Sent: Thursday, April 23, 2020 6:53 AM
To: Desislava Yordanova <Desislava.Yordanova@progress.com>
Cc: 'Peggy Chen' <peggychen@accesssoft.com.tw>
Subject: FW: [Accesssoft] Telerik support

 

Hi Dess,

 

Hope you are well.

 

Regarding the Support Ticket 1462221 (conext.vincent@gmail.com) please find error code attached and issue description as below.

 

Many thanks,

 

Peter Qu

 

Inside Sales Representative, APJ

 

Address:        120 Spencer Street | Melbourne, VIC, 3000 | Australia

Phone:           +61 413 012 003 | +86 1350 1330 973

WeChat:        Progress Telerik

Website:        www.telerik.com

Language:      English | Mandarin Chinese

 

 

blazor

 

From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:46
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: RE: [Accesssoft] Telerik support

 

客戶現又補充:每次升級一個版次就會出現嚴重問題,要如何排解.

描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述描述: 一張含有 螢幕擷取畫面, 電腦, 監視器, 膝上型電腦 的圖片  自動產生的描述

 

描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

 

 

From: Peter Qu [mailto:Youpeng.Qu@progress.com]
Sent: Thursday, April 23, 2020 11:53 AM
To: Desislava Yordanova
Cc: 'Peggy Chen'
Subject: FW: [Accesssoft] Telerik support

 

Hi Dess,

 

Hope you are well.

 

Regarding the Support Ticket 1462221 (conext.vincent@gmail.com) please find error code attached and issue description as below.

 

Many thanks,

 

Peter Qu

 

Inside Sales Representative, APJ

 

Address:        120 Spencer Street | Melbourne, VIC, 3000 | Australia

Phone:           +61 413 012 003 | +86 1350 1330 973

WeChat:        Progress Telerik

Website:        www.telerik.com

Language:      English | Mandarin Chinese

 

 

blazor

 

From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:46
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: RE: [Accesssoft] Telerik support

 

conext.vincent@gmail.com

 

From: Peter Qu [mailto:Youpeng.Qu@progress.com]
Sent: Thursday, April 23, 2020 11:43 AM
To: Peggy Chen
Subject: RE: [Accesssoft] Telerik support

 

Hi Peggy,

 

It sounds a bit too complicated for the pre sales engineer. Can you please kindly let me know the license holder email and I will issue a support ticket on his Telerik account so that the developing team can get involved.

 

Thanks,

 

Peter Qu

 

Inside Sales Representative, APJ

 

Address:        120 Spencer Street | Melbourne, VIC, 3000 | Australia

Phone:           +61 413 012 003 | +86 1350 1330 973

WeChat:        Progress Telerik

Website:        www.telerik.com

Language:      English | Mandarin Chinese

 

 

blazor

 

From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:40
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: [Accesssoft] Telerik support
Importance: High

 

Hi Peter,

我們在跟一個客戶討論續約問題,因為如果不續約,當下的版本是否可以一直沿用,因為這套軟體升級不會刪除舊檔案,導致很多問題出來。

 

因為客戶編輯好專案,也進行發行動作,但是安裝到電腦會發生錯誤,請問要在其他台電腦執行客戶的安裝該如何執行.

請回復技術問題.


描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

軟體下進行模擬可以正常運行.

 

描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

執行發行後的安裝檔

描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

無法安裝.

 

附件有錯誤檔案.

 

Peggy

 

conext.vincent@gmail.com

 

From: Peter Qu [mailto:Youpeng.Qu@progress.com]
Sent: Thursday, April 23, 2020 11:43 AM
To: Peggy Chen
Subject: RE: [Accesssoft] Telerik support

 

Hi Peggy,

 

It sounds a bit too complicated for the pre sales engineer. Can you please kindly let me know the license holder email and I will issue a support ticket on his Telerik account so that the developing team can get involved.

 

Thanks,

 

Peter Qu

 

Inside Sales Representative, APJ

 

Address:        120 Spencer Street | Melbourne, VIC, 3000 | Australia

Phone:           +61 413 012 003 | +86 1350 1330 973

WeChat:        Progress Telerik

Website:        www.telerik.com

Language:      English | Mandarin Chinese

 

 

blazor

 

From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:40
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: [Accesssoft] Telerik support
Importance: High

 

Hi Peter,

我們在跟一個客戶討論續約問題,因為如果不續約,當下的版本是否可以一直沿用,因為這套軟體升級不會刪除舊檔案,導致很多問題出來。

 

因為客戶編輯好專案,也進行發行動作,但是安裝到電腦會發生錯誤,請問要在其他台電腦執行客戶的安裝該如何執行.

請回復技術問題.


描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

軟體下進行模擬可以正常運行.

 

描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

執行發行後的安裝檔

描述: 一張含有 螢幕擷取畫面 的圖片  自動產生的描述

無法安裝.

 

附件有錯誤檔案.

 

Peggy

 

Unplanned
Last Updated: 14 Apr 2020 15:26 by ADMIN

Please refer to the attached sample project and gif file. The ShouldCheckDataRows property of the column is disabled. Hence, the developer will manage the toggle state of the data cells.

There are two problems here:

1. In the HeaderCellToggleStateChanged event we toggle all data rows in correspondence with the header checkbox. Once a data cell value is changed, we set the GridViewCheckBoxColumn.Checked property to Off. However, it is not respected and the header checkbox still remains toggle.

2. Once you scroll the columns horizontally, the header checkbox synchronizes with the value of the GridViewCheckBoxColumn.Checked property. However, all of a sudden the HeaderCellToggleStateChanged event is toggled again even though we didn't clicked the checkbox in the header at all. This will make all data cells unchecked due to the code in the HeaderCellToggleStateChanged event.

Completed
Last Updated: 09 Apr 2020 08:53 by ADMIN
Release R2 2020 (LIB 2020.1.413)

Please refer to the attached gif file.

Workaround:

        private void Form1_Load(object sender, EventArgs e)
        {
            Image currentImage = this.PropertiesGrid.TableElement.CurrentRowHeaderImage;
            this.PropertiesGrid.TableElement.CurrentRowHeaderImage = new Bitmap(currentImage, currentImage.Width - 5, currentImage.Height - 5);
        }

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