Completed
Last Updated: 19 Oct 2020 13:35 by ADMIN
Release R3 2020 SP1
Eduardo
Created on: 13 Oct 2020 14:09
Category: RibbonBar
Type: Bug Report
0
RadRibbonBar: in the Demo application when using the Crystal theme on the ribbonbar items disappear from the backstage view.

When I use the Crystal theme on the ribbonbar items disappear from the backstage view.

I found the same behavior on your demo also. So I'm giving you the steps to replicate the behavior there. When I switch to other themes the issue does not seem to happen.

  1. Go to the Ribbonbar First Look demo.
  2. Switch the theme to Crystal
  3. Go to the Backstage view and just move the mouse or hover over the Print preview
  4. All items will disappear. The only way to get them back is to switch to another theme.

Please let me know if I can provide any other information to help resolve this issue.

 

Thank you

Eddy

 

 

2 comments
ADMIN
Nadya | Tech Support Engineer
Posted on: 14 Oct 2020 14:22

Hello, Eduardo,

To follow up on this I would like to suggest the following workaround for the discussed issue with ribbon bar items in the backstage view:

public Form1() { InitializeComponent(); foreach (RadItem item inthis.radRibbonBarBackstageView1.Items) { BackstageTabItem tabItem = item as BackstageTabItem; if (tabItem != null) { tabItem.Page.VisibleChanged += this.Page_VisibleChanged; } }

} private void Page_VisibleChanged(object sender, EventArgs e) { BackstageViewPage page = sender as BackstageViewPage; if (page != null && !page.Visible && this.radRibbonBarBackstageView1.SelectedItem == page.Item) { page.VisibleChanged -= this.Page_VisibleChanged; page.Visible = true; page.VisibleChanged += this.Page_VisibleChanged; } }


I hope this helps. 

Regards,
Nadya
Progress Telerik

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ADMIN
Nadya | Tech Support Engineer
Posted on: 13 Oct 2020 15:30

Hello, Eduardo,

Thank you for writing.

Following the provided steps I was able to reproduce the issue in our Demo application with Crystal theme. This is why I have logged it on our Feedback portal by making this thread public. You can track its progress, and add your comments on the following link - feedback item

I have also updated your Telerik Points for the report. 

I hope this helps. If you have any other questions please let me know.

Regards,
Nadya
Progress Telerik

Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Blazor course! Check it out at https://learn.telerik.com/.