Completed
Last Updated: 21 Aug 2020 15:29 by ADMIN
Release R3 2020
Umesh
Created on: 28 Jul 2020 10:41
Category: VirtualKeyboard
Type: Bug Report
0
RadVirtualKeyboard: Recent telerik update changed simplified layout of virtual keyboard

Hi,

 

I recently updated my telerik to latest version from version 2020.1.113 and it changed the look of my simplified layout, adding numpad and arrow keys to it.

How can i revert back to old look. is there an easy way to do it or do i have to access each row keys and collapse its visibility??

5 comments
Umesh
Posted on: 29 Jul 2020 11:26

This resolved my issue.

 

Thanks for your support Dess.

 

 

Regards,

ADMIN
Dess | Tech Support Engineer, Principal
Posted on: 29 Jul 2020 10:34

Hello, Umesh,

I would like to follow up with further information that after discussing this case with the team, we have decided to consider it as an issue in the latest version with RadVirtualKeyboard.

I have logged it in our feedback portal by creating a public thread on your behalf. You can track its progress, subscribe for status changes and add your comments on the following link - feedback item.

I have also updated your Telerik points.

Regards,
Dess | Tech Support Engineer, Sr.
Progress Telerik

ADMIN
Dess | Tech Support Engineer, Principal
Posted on: 29 Jul 2020 05:00

Hello, Umesh,

Thank you for the provided detailed screenshots.

Following the information, I have tested in version 2020.1.113 and then in the latest one. The obtained results are as follows:

Version 2020.1.113:

Version 2020.2.616:

This seems to be changed in version 2020.2.512 with introducing different public properties for the different layouts. The following code snippet illustrates how to hide the HomeButtonsLayout

            this.radVirtualKeyboardForm1.KeyboardForm.VirtualKeyboard.LayoutType = KeyboardLayoutType.Simplified;
            SimplifiedVirtualKeyboardLayoutPanel mainLayout = this.radVirtualKeyboardForm1.KeyboardForm.VirtualKeyboard.MainLayoutPanel as SimplifiedVirtualKeyboardLayoutPanel;
            mainLayout.KeyboardLayouts.Remove(mainLayout.HomeButtonsLayout);

I hope this information helps. If you need any further assistance please don't hesitate to contact me. 

Regards,
Dess | Tech Support Engineer, Sr.
Progress Telerik

Umesh
Posted on: 28 Jul 2020 13:36

Hi Dess,

 

Below is the code that i'm using along with screenshots of layout difference i get in both the versions.

this.radVirtualKeyboardForm2.AddAssociatedControl(this.mytextbox);           
this.radVirtualKeyboardForm2.KeyboardForm.VirtualKeyboard.LayoutType = KeyboardLayoutType.Simplified;
this.radVirtualKeyboardForm2.KeyboardForm.FormBorderStyle = FormBorderStyle.None;

 

Version 2020.1.113:

 

Version 2020.2.616:

ADMIN
Dess | Tech Support Engineer, Principal
Posted on: 28 Jul 2020 12:29
Hello, Umesh,

RadVirtualKeyboard offers the LayoutType property which controls the keyboard layout type. Changing the value will automatically set the MainLayoutPanel property with a predefined value. The available options in the KeyboardLayoutType enumeration are: Extended, Simplified and Numpad

We haven't had similar reports from other customers for changing the keyboard layout after upgrading to the latest version. Could you please specify the exact steps how to reproduce the problem? What are the changes that you made in the previous version and what is the different look that you get now?

Thank you in advance for your cooperation. I am looking forward to your reply.

Regards,
Dess | Tech Support Engineer, Sr.
Progress Telerik