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Last Updated: 14 Nov 2022 15:07 by ADMIN
GL
Created on: 07 Nov 2022 08:44
Category: Signature
Type: Bug Report
0
Kendo Signature span between signature line and pen/mouse cursor

Hi,

if you load the signature component when the mobile device is in vertical position and then rotate the device in the horizontal position the component doesn't detect changes and the signature capture doesn't work as it should (there is a span between the mouse/pen and the signature line).  The same also happens in browser if you change the browser window size so much that the signature component window shrink. I noticed a strange behaviour in signature popup on my project, but you may also try it on your demo component: https://demos.telerik.com/kendo-ui/signature/index .

Thanks

Attached Files:
4 comments
ADMIN
Angel Petrov
Posted on: 14 Nov 2022 15:07

Hi,

Thank you for clarifying!

Indeed the behavior is related. It will be addressed in the logged issue linked earlier.

Regards,
Angel Petrov
Progress Telerik

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GL
Posted on: 08 Nov 2022 08:43

Hello,

in regards to popup strange behavior.

I meant that it's probably the same problem as if you shrink the webpage window in your demo (the offset between mouse and actual line on signature component).

I noticed it when i opened signature component in popup on the mobile device and then rotate the device in a horizontal position to take signature. When i tried to sign there was an offset between the pen and the signature line.

 

Regards

ADMIN
Angel Petrov
Posted on: 08 Nov 2022 08:27

Hello,

I am sorry the link was not attached correctly. Here it is - https://github.com/telerik/kendo-ui-core/issues/7108

Regards,
Angel Petrov
Progress Telerik

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ADMIN
Angel Petrov
Posted on: 08 Nov 2022 08:24

Hello,

Indeed this seems like something we need to fix. I have already opened an issue in regards of this and you can monitor our progress from here. 

As a token of gratitude for reporting this bug I have updated your account points.

In regards of the popup can you please elaborate on what the strange behavior is? Is it related to the drawing problem?

Regards,
Angel Petrov
Progress Telerik

Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Blazor course! Check it out at https://learn.telerik.com/.

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