Pending Review
Last Updated: 29 Nov 2019 13:48 by ADMIN
Eduardo
Created on: 26 Nov 2019 22:28
Category: Sortable
Type: Bug Report
0
Sortable component on iOS 13

Hello,

We just upgraded our devices to iOS 13 and now sortable component it's not working properly on Safari.

We aren't able to drag the elements properly. We're running v2017.3.1026. Im not sure if upgrading to newer version will solve this problem.

Looking forward for your response.

Thank you!

Regards.

1 comment
Missing User
Posted on: 29 Nov 2019 13:48

Hi Eduardo,

Thank you for your feedback. 

I have transferred this on your behalf to a public thread in our feedback portal. You can track its progress, subscribe for status changes and add your comments on the following link - feedback item.

After iOS 13 the Safari browser in some devices starts using Desktop website mode as a default one and that seems to cause the issue. You could try switching back to Mobile website mode as a workaround until we proved a fix.

Finally, as a token of appreciation for helping us improve, I have added some Telerik Points to your account.

 

Regards,
Denitsa
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