the kendo editor is a must-have feature for us, but it's somewhat difficult to use and program against. That's ok enough, but we're running into additional requirements as our line of business apps are competing and integrating with Microsoft products. The ability to cite a specific user in a message via the "@" symbol is part of MS Outlook, MS Teams, MS Word, etc. - including the online versions.

While it's not existential it's definitely an ease of use thing.

All that said, there are many editor features I'd like to add or make easier to use - this is just a larger gap between the COTS products and custom app development stuff.

Thank you for your time.