Unplanned
Last Updated: 07 Jul 2025 06:09 by ADMIN
Manisai
Created on: 06 Jun 2025 08:08
Category: RichTextEditor
Type: Bug Report
1
RadRichTextEditor: NullReferenceException when loading document that contains DateProperties with no FullDateDescriptor
 
5 comments
ADMIN
Nadya | Tech Support Engineer
Posted on: 07 Jul 2025 06:09

Hello, Manisai,

I logged another item as it is another issue and answered you in the ticket with ID: 1689324. You can see my answer there. I am able to reproduce the problem with our latest version as well. I am posting the feedback item here as well for your reference: RichTextEditor: Infinite loop during section layout of specific documents

Regards,
Nadya | Tech Support Engineer
Progress Telerik

Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.

Manisai
Posted on: 02 Jul 2025 07:51

Don't know if this is related but this document is also failing to load. This does not crash but never loads and remains stuck making the application unusable unless force closed and starting again. FYI, We have already tested this in latest version of Telerik Controls and still not working.

Attaching the document for reference. 

ADMIN
Nadya | Tech Support Engineer
Posted on: 18 Jun 2025 12:41

Hello, Manisai,

Currently, there isn't a workaround for this issue that I can suggest. Upon checking, our development team is already looking into it, we will do our best to introduce a fix candidate soon. Make sure that you follow this item to receive a notification when its status changes. 

Regards,
Nadya | Tech Support Engineer
Progress Telerik

Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.

Manisai
Posted on: 17 Jun 2025 10:29
Hi Nadya,

Is there any solution for this as we are stuck in between and unable to Open these document in the Document Viewer.

Regards!
ADMIN
Nadya | Tech Support Engineer
Posted on: 06 Jun 2025 08:20

Hello, Manisai,

Thank you for reporting this.

Regards,
Nadya | Tech Support Engineer
Progress Telerik

Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.