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Unplanned
Last Updated: 13 Sep 2023 14:20 by ADMIN
Erick
Created on: 13 Sep 2023 14:10
Category: PdfViewer
Type: Bug Report
1
RadPdfViewer: Slow loading of a document when multiple internal errors occur
If the DataError is handled, you can detect what kind of internal errors occur. The document is loaded successfully at the end. If the thumbnails menu is hidden, the load time is much faster.
1 comment
ADMIN
Dess | Tech Support Engineer, Principal
Posted on: 13 Sep 2023 14:20

Hello, Erick,

Thank you for bringing this to our attention. After further testing, we have noticed that if the thumbnails are hidden, the experience in the loading time is improved. The following article shows what is the available public API for managing the visibility of the thumbnails menu:

https://docs.telerik.com/devtools/winforms/controls/pdfviewer/features/thumbnails 

Please give it a try and see how it would work on your end.

Regards,
Dess | Tech Support Engineer, Principal
Progress Telerik

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