Last Updated: 13 Sep 2023 14:20 by ADMIN
Created on: 13 Sep 2023 14:10
Category: PdfViewer
Type: Bug Report
RadPdfViewer: Slow loading of a document when multiple internal errors occur
If the DataError is handled, you can detect what kind of internal errors occur. The document is loaded successfully at the end. If the thumbnails menu is hidden, the load time is much faster.
1 comment
Dess | Tech Support Engineer, Principal
Posted on: 13 Sep 2023 14:20

Hello, Erick,

Thank you for bringing this to our attention. After further testing, we have noticed that if the thumbnails are hidden, the experience in the loading time is improved. The following article shows what is the available public API for managing the visibility of the thumbnails menu:


Please give it a try and see how it would work on your end.

Dess | Tech Support Engineer, Principal
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