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Request a Feature Report a Bug
Declined
Last Updated: 19 Jan 2023 16:23 by ADMIN
kultman
Created on: 19 Jan 2023 07:36
Category: UI for WinForms
Type: Bug Report
0
telerik extension subscription expire bug
The extension (which also keeps load times high) is prompting me about an expired subscription. We had a 2 seat and a 1 seat subscription. We now only need 2 seats and let the 1 seat expire. But I'm using the 2 seat active subscription. So stop bugging me about the expired 1 seat please :)
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1 comment
ADMIN
Vera
Posted on: 19 Jan 2023 16:23

Hello Kultman,

I am sorry to hear about your frustration while using our products.

Even the license holder is one and the same, the licenses might be active for different periods because of the different needs of our customers. And this is why each subscription prompts for its valid period. 

There is no option in the extension to disable the notifications. The Subscription expired notice will appear for 30 days after the expiration date.

Regards,
Vera
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