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Request a Feature Report a Bug
Declined
Last Updated: 16 Feb 2024 22:19 by ADMIN
Haithem
Created on: 22 Jan 2022 15:19
Category: PdfViewer
Type: Bug Report
0
Pdf viewer slow when pdf file have images

Hello 

 

I am have a problem with pdf wiewer when the PDF file contains an images , it is slow in movement and it is difficult to navigate between pages. Is it possible to fix this problem 

 

 

2 comments
ADMIN
Dinko | Tech Support Engineer
Posted on: 16 Feb 2024 22:19

Hello Haithem,

The feedback item status is changed to Declined due to inactivity.

Regards,
Dinko | Tech Support Engineer
Progress Telerik

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ADMIN
Martin
Posted on: 28 Jan 2022 09:03

Hi Haithem,

Thank you for the feedback.

I checked in our backlog for reported issues related to rendering performance and these are the results I found:

However, I am afraid the provided information is not sufficient to determine the exact reason for this behavior, so I would like to ask you to send us the document causing this behavior in order to deeper investigate the case. I must assure you we treat all client files in a strictly confidential manner and for testing purposes only.

Looking forward to hearing from you.

Regards,
Martin
Progress Telerik

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