To reproduce: 1. Add HelpProvider on the form. 2. Add RadButton(or any other RadControl). 3. Use the following code: this.helpProvider1.SetHelpString(this.radButton1, "RadButton help message."); this.MaximizeBox = false; this.MinimizeBox = false; this.HelpButton = true; 4. Run the form, click form's help button and then click the button. - Help dialog is shown and instantly closed. Workaround: Subscribe to the control's HelpRequested event and show a tooltip. this.helpProvider1.SetShowHelp(this.radButton1, false); this.radButton1.HelpRequested += Control_HelpRequested; private void Control_HelpRequested(object sender, HelpEventArgs hlpevent) { Control control = sender as Control; if (control == null) { return; } hlpevent.Handled = true; RadToolTip tip = new RadToolTip(); tip.Show(this.helpProvider1.GetHelpString(control), 3000); }