Last Updated: 22 Aug 2016 10:49 by ADMIN
Dess | Tech Support Engineer, Principal
Created on: 18 Aug 2016 08:03
Category: RibbonBar
Type: Bug Report
FIX. RadRibbonBar - Escape,Enter,Backspace keys are not handled in a RadDropDownListElement inside a group in the ribbon is collapsed
To reproduce:

1. Collapse the ribbon
2. Select the tab to show the popup
3. Type some text in the RadDropDownListElement
4. Press Escape, Enter, Backspace keys. You will notice that these keys are not handled by the drop down. However, the ribbon popup is closed and there is no way to handle these keys.
Dess | Tech Support Engineer, Principal
Posted on: 22 Aug 2016 10:49
Hello Tom, 

I agree that if the hosted controls handle user's input, the Backspace and Enter keys should be handled by these controls and the popup shouldn't be closed. We will consider it when addressing this item. In addition, it would be good if the popup is replaceable and the developer can control which keys to be processed by the popup.

Posted on: 18 Aug 2016 09:13
I think it's import to be able to handle the back and ENTER keys on a popup.  Especially if the popup is hosting a control that requires user entry.  The user should be able to use the back key to correct misspelled entries. Furthermore, there will likely be many cases where the Enter key needs to be used for a purpose other than closing the popup.

Perhaps you could let applications handle all key down events *before* the popup closes, allowing any key to be processed normally without closing the popup.