Need More Info
Last Updated: 12 Feb 2025 15:26 by Rajiv
Rajiv
Created on: 29 Jan 2025 22:00
Category: Kendo UI for jQuery
Type: Bug Report
1
Grid - Filter menu disappears quickly on macOS Chrome when navigatable: true and using trackpad with "Tap to click" enabled

Example: https://runner.telerik.io/fullscreen/yypoqSea

This example is based on the example from the docs with `navigatable: true` and enough data that the user needs to scroll in order to see the bottom row.

On Chrome on macOS, the filter menu cannot be used when `navigatable: true` and "Tap to click" is enabled in the macOS Trackpad settings. When clicking on the filter icon, the menu disappears very quickly (see screen recording). As a workaround, setting `navigatable` to false seems to resolve the problem. The same issue does not seem to occur on Safari, however, there is still odd behavior with the scrolling.

For some reason, screen size, resolution, and window settings impact the ability to reproduce the issue. The most reliable way for me to reproduce the issue was with Chrome in full screen on a 16-inch MacBook (13-inch works too) with the bookmarks bar showing and no external displays connected. Hiding the bookmarks bar or not using full screen seems to make it more difficult to reproduce.

4 comments
Rajiv
Posted on: 12 Feb 2025 15:26

Hi Nikolay,

Thanks for your reply, I'll double check this. The only difference I can see is that both computers I used for testing are still on macOS Sonoma (14.x). Because of program compatibility issues, my work has advised me to not update to macOS Sequoia at this time. However, I'll update my personal computer (the 13-inch one) and see if the issue still happens. What also helped me was creating a guest user on my personal computer so that I could isolate any other mouse, trackpad, or accessibility settings I may have changed - with the default settings, I don't believe the issue occurs. 

 

Thanks,

Rajiv

ADMIN
Nikolay
Posted on: 12 Feb 2025 10:10

Hi Rajiv,

I tested the described on macOS Sequoia 16-inch MacBook using trackpad with "Tap to click" enabled both on Chrome and Safari, however, I was unable to replicate the filter menu unexpected closure.

On Windows 11 and Safari v.132.0.6834.84 this is also not present.

Regards,
Nikolay
Progress Telerik

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Rajiv
Posted on: 05 Feb 2025 16:26

Thanks Nikolay! I should add that I'm using the following (not sure if I already added it in a form):

 

macOS Sonoma 14.7.1 (23H222)

Google Chrome (stable): 132.0.6834.160

Google Chrome (canary): 134.0.6998.0

Safari: 18.3 (19620.2.4.111.8, 19620)

 

 

ADMIN
Nikolay
Posted on: 05 Feb 2025 16:16

Hello Rajiv,

Just to let you know I need more time to verify is this is a bug and will follow up shortly.

Regards,
Nikolay
Progress Telerik

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