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Last Updated: 20 Dec 2024 08:51 by ADMIN
JAMES
Created on: 28 Nov 2024 18:06
Category: Kendo UI for jQuery
Type: Bug Report
0
Line Chart Crosshair doesn't display on Tablets

Line Chart Crosshair doesn't display on Tablets.

Display's fine on Desktop & also on Mobile, but tested on iPad and Android tablets the Crosshair line does not display.

kendo.2020.1.114

 

4 comments
ADMIN
Nikolay
Posted on: 20 Dec 2024 08:51

Hi James,

Thank you for getting back to me.

I managed to reproduce this. However, the problem is not present on iPad v16.0 with Chrome. It also looks good on an iPhone with any iOS version. 

Additionally, we support 2 major versions of iOS which means 18 and 17. This is stated in the next documentation article:

https://docs.telerik.com/kendo-ui/intro/supporting/os-support

That said, we will not proceed to fix this crosshair issue on iPad iOS v.16.0.

I hope this clarifies the situation and please let me know if you have any questions.

Regards,
Nikolay
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JAMES
Posted on: 13 Dec 2024 14:13

This is the example from Browserstack

JAMES
Posted on: 13 Dec 2024 14:04

Hi On Tab the Crosshair does not display

 

iPad 10, v16.0 with Safari browser

ADMIN
Nikolay
Posted on: 05 Dec 2024 15:16

Hello JAMES,

The crosshair on mobile devices does not display on mouse hover as there is no mouse hover on mobile devices. Instead, the crosshair shows on tap over the Chart area. This is the behavior by design.

If the crosshair does not appear on tap please let me know what device are you using and its OS version.

Regards,
Nikolay
Progress Telerik

Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.

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