In the Grid view of the FileManager, if you choose to Sort By Date from the Toolbar, the sort icon in the Grid's column header is missing.
The sort arrow icons are missing in the Grid's column header
The icons should be visible
Hello, Sarfaraz,
The message you received was about a separate support ticket where the scenario was discussed. As mentioned in the message, our support tickets close automatically when there's 7-days inactivity. This is how our ticketing system currently works, but it has no relation to whether the bug has been fixed or not.
The bug report is currently with status Unplanned, which means that а developer is not yet assigned to fix the issue. Please keep following the thread for a change in the status, e.g. "Planned", "In Development", or "Completed".
Let me know if you have any further questions on the topic.
Regards,
Martin
Progress Telerik
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Hi Telerik Team,
We got the email that due to inactivity on this issue, the ticket has been closed. A screenshot of the email for ref has been added below.
However, there has been no updated on the resolution. Can you please review and reopen the ticket.
Also, is there a way to not have this automatic closure being done in future?