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Request a Feature Report a Bug
Completed
Last Updated: 11 Mar 2022 13:33 by ADMIN
Release 2022.R1.SP.next
Chris
Created on: 20 Oct 2021 11:44
Category: Spreadsheet
Type: Bug Report
0
filter box doesnt appear when clicked

Hi

We have noticed that spreadsheet filter box (click on filter down arrow) didnt appear when clicked on certain environment (win10, surface pro 7), but works on others.

What happens is you click the down arrow, a scroll bar appears on rhs, which i think is suggesting the popup has positioned soemwhere off visible area.

This happens in each browser - edge (94.0.992.50 ), chrome (95.0.4638.54 ) and firefox (93.0). Plug ins disabled.   Windows 10.0.19043

 

Wondered if about high res screens or display settings?

 

Recreated with kendo demo 

https://dojo.telerik.com/aruPOzEx

 

then tried each kendo version going back in time, and basically version 2020 R2 SP1 it worked (see attached working.. shot), and anything since it fails. 

In the shots i am clicking on company filter arrow.   the failversion-before is before i click, failversion-after is after click - where you can see extra vertical scrollbar

 

Regards

Chris

Attached Files:
2 comments
ADMIN
Nencho
Posted on: 01 Nov 2021 14:07

Hello, Chris,

Thank you for your time. We needed to double-check on a native device, hence the delay in the reply. 

Indeed we were able to replicate the issue and I converted this thread to a BugReport with high priority. As a token of gratitude for pointing that issue out, I have updated your Telerik Points.

Please excuse us for the inconvenience caused by the bug.

Regards,
Nencho
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ADMIN
Nencho
Posted on: 21 Oct 2021 09:53

Hello, Chris,

Thank you for your report. We are currently trying to replicate the described issue in the mentioned environment and under the specified device. We would need a bit more time, however, which is why I will update you in this thread, once we have any further information on the matter.

Thank you in advance for your patience.

Regards,
Nencho
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