Completed
Last Updated: 04 Apr 2018 12:36 by ADMIN
ADMIN
Boby
Created on: 10 Mar 2017 11:03
Category: PDFViewer
Type: Bug Report
4
PdfViewer: OutOfMemoryException when viewing documents with large images
Due to excessive memory consumption when decoding images, OutOfMemoryException can be thrown when viewing documents with large images inside them. 

Workarounds: 
- Set ExtensibilityManager.MaxImageSize = null. This will skip one resizing step, and could be beneficial in documents containing few large images.
- Use 64-bit process for the client application. This allows the process to consume much more memory. Note that starting 64-bit process while debugging can be tricky, as described in this blog post: https://weblog.west-wind.com/posts/2016/Dec/19/Visual-Studio-Debugging-and-64-Bit-NET-Applications.

Available in R1 2018 Official release version.
2 comments
ADMIN
Deyan
Posted on: 04 Apr 2018 12:36
Hello Gordon,

The fix comes with R1 2018. It is related to several improvements when rendering different type of images which are described in the release notes for PDF Viewer here:
https://www.telerik.com/support/whats-new/wpf/release-history/ui-for-wpf-r1-2018

If you still experience any issues you may open a support ticket and send us the problematic PDF files. This way we will be able to investigate the concrete case and decide whether to open a new feedback item.

Regards,
Deyan
Gordon
Posted on: 05 Jan 2018 14:50
Hi, 
thank you for the update. Is this bugfix part of build 2017.3.1225? I tested it out but still getting the OutOfMemoryException. 
Thank you,
msg systems, Germany