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Request a Feature Report a Bug
Declined
Last Updated: 08 Feb 2022 13:00 by ADMIN
wu
Created on: 15 Dec 2021 02:24
Category: RichTextBox
Type: Bug Report
0
when richtextbox open the word document which include the shape with text content,the program crashed.

Using the microsoft word,In docx document,inserting a shape,and add the text context to the shape,then save.

when radrichtextbox  open the file,the program crashed.

2 comments
ADMIN
Dimitar
Posted on: 08 Feb 2022 13:00

Hi Wu,

Its been a couple of months without a response and I am going to close this item for now. If you need further assistance just post here to reopen it post a new ticket.

Thank you for your understanding.

Regards,
Dimitar
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ADMIN
Dimitar
Posted on: 16 Dec 2021 06:43

Hello Wu,

I have tested this case and it works on my side. This is why I want to kindly ask you to send me the document that causes the exception. This way I will be able to properly investigate this case and determine what is causing the issue. 

Thank you in advance for your patience and cooperation.

Regards,
Dimitar
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