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Unplanned
Last Updated: 30 Oct 2025 12:28 by Ronen
Tony
Created on: 09 Jun 2020 11:44
Category: PDFViewer
Type: Bug Report
0
PdfViewer: OutOfMemoryException has thrown when creating a thumbnail with the ThumbnailFactory
OutOfMemoryException has thrown when creating a thumbnail with the ThumbnailFactory.

This behavior is observed with binaries version 2020.2.513 or later.
3 comments
Ronen
Posted on: 30 Oct 2025 12:28

I'd like to raise this issue up.

This is critical bug that prevents using your library.

This is huge disappointment for us as your customer.

5 years is more than enough to get rid of this bug I guess ;)

Regards.

ADMIN
Martin
Posted on: 11 Jun 2020 09:02

Hi Tony,

Our development team will investigate the case but I cannot engage with a timeframe for fixing it. Please, make sure you are following the item so you can receive updates about its status changes.

Regards,
Martin
Progress Telerik

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Tony
Posted on: 09 Jun 2020 22:06
Can someone please dig in and find out why this happens?
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