Pending Review
Last Updated: 30 Oct 2019 15:08 by ADMIN
Gordon
Created on: 17 Oct 2019 13:14
Category: Installer and VS Extensions
Type: Bug Report
1
After installing the WPF software I was not able to open any project in VS 2017 without it hanging. In the end I removed the VS integration and was able to resume development.

After installing the WPF software I was not able to open any project in VS 2017 without it hanging.

 

In the end I removed the VS integration and was able to resume development.

 

It was the only Telerik component I had installed. I can't find the version number but it was the latest of the website as of 17th Oct 2019.

 

Can you explain why this happened?

3 comments
ADMIN
Nikolay Mishev
Posted on: 30 Oct 2019 15:08

Hi Gordon,

With our latest release we have implemented some fixes regarding such issues with our Visual Studio Extensions. With that said I would ask you to check if you Visual Studio Extensions are latest version and Update them if needed. These steps should helps you:

  1. Open Visual Studio menu Tools->Extensions and Updates...
  2. Make sure the Installed tab is selected on the left
  3. Search for Telerik WPF VSExtensions and check the version on the right panel. the latest version is 2019.3.1014.1
  4. If the version is not this one click on the Upgrade button for Telerik WPF VSExtensions
  5. Then Restart Visual Studio

After that check if the problem still occurs.

Regards,
Nikolay Mishev
Progress Telerik

Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
Gordon
Posted on: 24 Oct 2019 10:54

Hi Dilyan,

 

Sorry maybe I wasn't clear. It's Visual Studio hanging...on starting any existing project. So if I navigate to a folder and double click on the visual studio solution file...visual studio hangs while loading the project. Obviously this doesn't allow me to see stack traces ect. All i could do was use task manager and shut down visual studio.

 

None of the projects I loaded use telerik components....even simple console applications would exhibit the same issue. I also rebooted the PC to see if it was something that needed a reboot...same issue.

 

The only way i continued was to remove the telrik Visual Studio integration...through your installer. Then Visual Studio returned to life.

 

Regards,

 

Gordon.

ADMIN
Dilyan Traykov
Posted on: 24 Oct 2019 09:57

Hello Gordon,

Could you please provide more details on how exactly the applications "hang" - some error details, stack trace or anything else you find relevant?

I also want to inform you that we just introduced our service pack yesterday - version 2019.3.1023 - which you can download from your Telerik account. You can try using this version of the suite and check if the issues persist.

Regards,
Dilyan Traykov
Progress Telerik

Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.