Declined
Last Updated: 14 Oct 2019 09:58 by ADMIN
Jose Ramon
Created on: 27 Aug 2019 10:15
Category: RichTextBox
Type: Bug Report
1
RichTextBox problem with Styles with characters like Tildes on the name when copy from MS Word

Hi support,

We have a problem when we copy a text from MS word to RitchTextBox.
If the text copied uses an style that the namecontains tilde, then style name on the ritchtextbox is broken with strange characters.
All works well with this strange characters, but if you export to html and then import to ritchtextbox, the style is lost ...

This is a big problem because in spanish, many styles have tildes. When our user copy content from word they have problem with html format export / import.


I Attach a MS Word docx with a style with tildes:

Steps to reproduce it:

1- Open MS Word attached.
2- Copy the content.
3- Open a ritchTextBox Editor
4- Paste the content.
5- Export to html
6- Import the html.

You can see now, that the style are lost, and the name of the style contains strange characters.

Similar issue its happen when open a Word Docx with styles with tildes from ritchTextBox, not include strange characters but the style is lost.

 

Thanks for you support,

Attached Files:
3 comments
ADMIN
Peshito
Posted on: 14 Oct 2019 09:58

Hello Jose,

This bug report is duplication for the same issues already logged as bug reports which are approved. See the links below.

 - Pasting style from Word with accent letters in the name is not properly displayed in the Styles Gallery
 - Linked style is lost on export with HtmlFormatProvider

I added a note for why this item is declined earlier, but it seems saving it did not go through. 

Please excuse me for the inconvenience caused.

Regards,
Peshito
Progress Telerik

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Jose Ramon
Posted on: 14 Oct 2019 08:39

What is the reason for decline this bug????

 

THis bug causes problem to my customers...

ADMIN
Peshito
Posted on: 03 Sep 2019 09:52
Hello Jose Ramon,

Thank you for reporting both issues and for the detailed description provided. I was able to reproduce them and logged them in our feedback portal. I updated your Telerik points as a gratitude to your findings.

I am afraid I cannot provide a workaround for them at this moment. Please subscribe for the items in order to get notified when their status change:
 - Pasting style from Word with accent letters in the name is not properly displayed in the Styles Gallery
 
Linked style is lost on export with HtmlFormatProvider

Please excuse us for the inconvenience caused.

Regards,
Peshito
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.