Completed
Last Updated: 15 Jan 2019 07:31 by ADMIN
ADMIN
Tanya
Created on: 19 Oct 2018 14:51
Category: RichTextBox
Type: Bug Report
3
RichTextBox: Duplicated content when merging or pasting a document
After merging a document into another one (or pasting it), some of the content is duplicated. The issue is a regression in R3 2018.
9 comments
ADMIN
Peshito
Posted on: 15 Jan 2019 07:30
Fix available in R1 2019 Official Release version.
ADMIN
Tanya
Posted on: 07 Dec 2018 10:01
Hello Hashitha, 

Indeed, the information you have provided is helpful for us and we will use it to test the fix when it is ready. The team is still working on it and we will ensure this item is updated as soon as we have information on the matter. 

Regards,
Tanya
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
Hashitha
Posted on: 03 Dec 2018 07:48

Hi Anna,

 

We also have customers affected with this bug. I have sent you a word file and steps to reproduce the issue. Hope that helps and you are able to provide a  fix fast

ADMIN
Anna
Posted on: 03 Dec 2018 06:31
Hi Tim,

Unfortunately, we are still not certain how precisely this happens. I assure you that we'll do our best to have a fix very soon and please, accept my apologies for the inconvenience this is causing.

Regards,
Anna
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
Tim
Posted on: 26 Nov 2018 23:08

Hello,

 

Is there a status update on the fix for this?  Could you share what in the document I supplied is causing the control to duplicate text?  We may be able to modify how we generate documents as a workaround until the Telerik control fix is implemented.  Thanks.

ADMIN
Tanya
Posted on: 19 Nov 2018 21:11
Hi David,

I am sorry to hear that the issue is affecting your customers.

At this point, we are unaware of a possible workaround for the case. In case we find one, we will update this item with details about the approach.

Regards,
Tanya
Progress Telerik
Get quickly and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
David
Posted on: 15 Nov 2018 16:50
Hi, we have a customer who is encountering this problem frequently with their documents. Is there any kind of workaround that you can propose for us while we wait for the fix?
ADMIN
Anna
Posted on: 14 Nov 2018 09:54
Hi TIm,

We are currently working on a fix for the bug. Please, accept my apologies for any inconvenience it might be causing.

Regards,
Anna
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
Tim
Posted on: 12 Nov 2018 18:30
Is there any update on this?  Thanks.