Completed
Last Updated: 11 Jul 2017 06:17 by ADMIN
ADMIN
Boby
Created on: 26 Apr 2017 12:00
Category: RichTextBox
Type: Bug Report
4
RichTextBox: Large images are exported distorted to PDF
When document with large images (the original image cannot fit on the page without resizing) are exported to PDF, the PDF document is visualized distorted by Adobe Reader.

The issue is regression, introduced in 2017 R1 SP1.

Workarounds: 
- Use images that can fit on the page.
- Zoom RadRichTextBox to scale which allows the large images to fit fully on the page.

The fix is available in LIB Version 2017.2.627.
(Total attached files size should be smaller than 20mb. Allowed extensions: .zip, .rar, .jpg, .png, .gif)
5 comments
ADMIN
Boby
Posted on: 11 Jul 2017 06:17
Hello Christian, the first official version to include the fix will be 2017 R3, expected in mid-September.
Christian
Posted on: 04 Jul 2017 12:17
Hello Petar,

the error is fixed. When will you release the official build containing the fix?

Regards,
Christian
ADMIN
Peshito
Posted on: 04 Jul 2017 11:34
Hello Christian, 

The fix is available in LIB Version 2017.2.627. You can download it from your account. Please let us know if the issue still occurs.

Regards,
Petar
Christian
Posted on: 03 Jul 2017 13:41
Any news?
Christian
Posted on: 29 Jun 2017 08:22
Hi,

we got the same issue reported from our customers. The described workarounds are no option. Is there any other workaround which prevents the problem without user interaction?

When do you provide a fix for this issue?

It seems like we have to rollback to a version before 2017 R1 SP1 which brings us into trouble because we got another bug fixed in a newer version that we also need to deliver to our customers...

Best regards,

Christian