Last Updated: 22 Jan 2020 08:19 by ADMIN
Created on: 15 Jan 2020 14:21
Category: ConversationalUI
Type: Feature Request
Multiline input area in the Angular Conversational UI component

Our product management would like to make the input field of the Conversational UI a multi-line field so agents can see several sentences of what they are typing and scroll vertically rather than horizontally.  We have tried many CSS settings but can't seem to affect the height of this embedded field.


After contacting support, I was told that the desired behavior cannot be achieved with the currently rendered DOM of the Conversational UI component. The input element should be replaced with a textarea in order to allow wrapping its value on multiple lines.


Please consider adding this feature to your roadmap.

1 comment
Posted on: 22 Jan 2020 08:19

Hi Stefanie,

Thank you for the logged feature request.

Indeed, that would be a valuable addition to the Conversational UI. I noticed that we have an identical feature request already opened. Please check it at the following link:

Thus, I will proceed with declining this one so that the users' vote is not scattered. Please vote for the above mentioned feature request instead. Thank you.

Progress Telerik

Get quickly onboarded and successful with your Telerik and Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.