Last Updated: 13 May 2024 11:38 by ADMIN
Tracey Schneider
Created on: 09 Apr 2024 23:59
Category: UI for ASP.NET AJAX
Type: Bug Report
Editor context menu not positioned correctly


Sometimes the context menu isn't positioned correctly when it pops up for the first time, or after you scroll the page or do a browser zoom. I've attached an example reported by our tester. I've checked your technical support and have found this:*1fbejbs*_ga*Nzk1Mjk2OTcxLjE2ODk1NjQwMDU.*_ga_9JSNBCSF54*MTcxMjcwNTQxNS42NS4xLjE3MTI3MDY1NTUuNjAuMC4w*_gcl_au*MTk5NTg1MzE3OS4xNzEyMjAwMDcy

I've tried setting the render mode to Lightweight (originally set to Auto), but unfortunately no luck.

Is this something that is fixed in a later version of the editor, or do you have another fix/workaround?

Thank you in advance,




Posted on: 13 May 2024 11:38
The item status was updated to "Declined" because the requested information was not provided by the reporter.
Posted on: 10 Apr 2024 10:27

Hi Tracey,

I hope you are doing well!

I understand that you're encountering issues with the positioning of RadEditor dropdowns on your webpage. The symptoms of the problem you're facing look similar to what's described in the article Incorrect Positioning of Controls. To tackle this, I recommend thoroughly inspecting the page's stylesheet. Look for global and inline CSS rules that could be influencing the popup's positioning. Key properties to check include position: absolute, position: fixed, position: relative, margin: auto, top, and left.

If you're unable to identify such styles, or if the solutions suggested in the article don't resolve the issue, I'd like to ask you to provide a stripped-down version of your project (aspx, aspx.vb, CSS, masterpage) that demonstrates the problem. I will examine and debug it and do my best to provide a solution.

Additionally, could you please:

  • check if this issue is replicable in the live demos of RadEditor as well as test by setting the RadEditor's RenderMode property to "Lightweight"? This could provide further clues as to whether the problem is specific to your environment or a broader issue.
  • Test with the latest 2024 Q1 version of the controls.

Thank you for your cooperation, and I look forward to assisting you further in resolving this matter.

    Best Regards,
    Progress Telerik

    Stay tuned by visiting our public roadmap and feedback portal pages! Or perhaps, if you are new to our Telerik family, check out our getting started resources