Placing the script below under the ScriptManager of the page:
kendo.ui.Chat.fn._resetToolbarButtons = function (j) {
var k = this.wrapper.find(".k-toolbar-box");
if (!k.is(":visible")) {
k.show();
}
if (j.toolbar != false && "buttons" in j.toolbar) {
this.options.toolbar.buttons = j.toolbar.buttons;
}
}
<telerik:RadChat runat="server" ID="RadChat1" Height="400px">
<ClientEvents OnLoad="OnLoad" />
</telerik:RadChat>
<script>
function OnLoad(sender, args) {
sender.set_user({});
}
</script>