Radscheduler not showing appts prior to business hours on previous days when using WebService.

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Unplanned

Last Updated: 10 Jul 2019 08:00 by ADMIN

Lee Nessling

Created on: 10 Jul 2019 07:56

Category: Scheduler

Type: Bug Report

Radscheduler not showing appts prior to business hours on previous days when using WebService.

When the server's timezone is set to UTC-2 and timezones with bigger negative offset (e.g. (UTC-08:00) Pacific Time (US & Canada) and (UTC-07:00) Mountain Time (US & Canada)) the appointments on July 1st at 1:30AM are not rendered.

1 comment

ADMIN

Peter Milchev

Posted on: 10 Jul 2019 08:00

Hello Lee,

Thank you for providing the Timezones, I was also able to replicate the issue once the Timezone was set as Pacific.

The issue then is caused by the fact that the internal .toClientDate returns Invalid date for these date ranges.

The following workaround can be used to show the appointment on the 1st July. It can be placed under the ScriptManager.

Telerik.Web.UI.Scheduler.Rendering.WebServiceRenderingManager.prototype._loadAppointment = function (aptData) {

var startString = aptData.Start;

var startDate = this._toClientDate(startString)

// https://stackoverflow.com/questions/1353684/detecting-an-invalid-date-date-instance-in-javascript

if (isNaN(startDate.getTime())) { // d.valueOf() could also work

// date is not valid

aptData.Start = new Date(startString)

}

var endString = aptData.End;

var endDate = this._toClientDate(endString)

if (isNaN(endDate.getTime())) { // d.valueOf() could also work

// date is not valid

aptData.End = new Date(endString)

}

var appointment = new Telerik.Web.UI.SchedulerAppointment();

appointment._id = aptData.ID;

appointment._internalID = aptData.EncodedID;

appointment.set_subject(aptData.Subject);

appointment.set_description(aptData.Description);

appointment.set_start(this._toClientDate(aptData.Start));

appointment.set_end(this._toClientDate(aptData.End));

appointment._setOwner(this._owner);

appointment._recurrenceRule = aptData.RecurrenceRule;

appointment._recurrenceParentID = aptData.RecurrenceParentID;

appointment._internalRecurrenceParentID = aptData.EncodedRecurrenceParentID;

appointment._recurrenceState = aptData.RecurrenceState;

appointment._visible = aptData.Visible;

appointment.set_toolTip(aptData.Subject);

appointment.set_timeZoneID(aptData.TimeZoneID);

if (aptData.Resources)

this._loadResources(appointment.get_resources(), aptData.Resources);

if (aptData.Attributes)

this._loadAttributes(appointment.get_attributes(), aptData.Attributes);

if (aptData.Reminders && appointment.get_reminders)

this._loadReminders(appointment, aptData.Reminders);

return appointment;

}

Regards,
Peter Milchev
Progress Telerik

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