New
Last Updated: 31 Jan 2019 08:09 by ADMIN
Mohamed
Created on: 30 Jan 2019 06:13
Category: Window
Type: Bug Report
0
Rad Window not opening in Windows 10 PC , tried in Google chrome as well . working in all windows 8 PCs Getting Error Script5009 'Telerik' is undefined script block (37) (2,5)

 

Hi

RadWindow is not opening in Windows10 PC , ( IE 11 / Google Chrome)

Working in all windows 8 PCs 

Getting Error Script5009   'Telerik' is undefined script block  (37) (2,5) in the IE Console

 

Regards

(Total attached files size should be smaller than 20mb. Allowed extensions: .zip, .rar, .jpg, .png, .gif)
1 comment
ADMIN
Vessy
Posted on: 31 Jan 2019 08:09
Hi Mohamed,

Can you, please, make sure that IE is not running in Compatibility mode when the error is thrown? You can force the usage of the latest installed IE version by adding the following setting to the web.config:
<system.webServer>
    <httpProtocol>
      <customHeaders>
        <add name="X-UA-Compatible" value="IE=Edge"/>
      </customHeaders>
    </httpProtocol>
</system.webServer>


You can also try the suggestions from the following section of our documentation:
https://docs.telerik.com/devtools/aspnet-ajax/general-information/troubleshooting/general-troubleshooting#error-message-telerik-is-undefined-when-running-a-website-on-iis-7-integrated-mode


Regards,
Vessy
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