Declined
Last Updated: 07 Nov 2013 16:36 by Bill
Bill
Created on: 06 Nov 2013 17:20
Category: Editor
Type: Bug Report
0
RadEditor and Firefox ESR 10.0.3
With RadEditor for AJAX Version 2013 Q3 it is not possible to edit tables in Design view.  

Clicking within a table seems to cause the editor to lose keyboard focus, the cursor is not visible.

The problem is reproducible on the Telerik WYSIWIG Editor demo page.
2 comments
Bill
Posted on: 07 Nov 2013 16:36
You have tested every version of FF since 10.0.3?  I just tried 13, 15, 16, and 17ESR.  I see the problem up through (and including) 16.  17ESR does not exhibit the problem.

The page you reference is the Firefox current ESR version page.  I could not find what they officially support.  I believe their position is 'we only support the latest version'.

We cannot use the DIV work around.  We incorporate the RadEditor for creating/editing HTML email and  DIVs are not supported/rendered by Email clients.

While I agree that the user should upgrade to a more recent browser for security reasons, I have no control over our customers IT environments.

Being new to Telerik, I'm curious about something.  By declining the suggestion, a known problem will not be publicly visible?   The first thing I do when investigating a problem is check  the support database.  If info available there is based on what you accept and decline then the value of the data is degraded.   


  
ADMIN
Ianko
Posted on: 07 Nov 2013 15:01
The issue is reproducible, although only under this version of Firefox, which accordingly to the following list, currently is not supported from Mozilla:

http://www.mozilla.org/en-US/firefox/organizations/all.html

Possible resolutions are to set the editor's content area mode to Div (you can test it with this online demo: http://demos.telerik.com/aspnet-ajax/editor/examples/contentareamodediv/defaultcs.aspx) or upgrade the used Firefox version.