Last Updated: 01 Nov 2013 13:06 by ADMIN
Created on: 02 May 2013 05:30
Category: Ajax
Type: Bug Report
connection probelm
I am getting an error when trying to install the Rad Controls for AJAX. Internet is already working on that , but still it says to check internet connection. It's look like some proxy setting error , please suggest i am not able o figured out the cause.

Please see attached screenshot of error.
Attached Files:
1 comment
Deyan Enchev
Posted on: 16 Oct 2013 13:11
Did you try to provide proxy credentials (uncheck the use IE settings)? If this doesn't help can you check with your network administrator whether a network policy exists that blocks your connection?

If you are unable to resolve the connectivity issue on your side the following steps will help you to download the offline installation package for the latest version of the Telerik RadControls for ASP.NET Ajax:

1. Log in into your Telerik account
2. Click on the RadControls for ASP.NET Ajax menu item from the Products & Subscriptions menu
3. Click on the Download Installer and other resources button on the right of the page
4. In the RadControls for ASP.NET Ajax product section click on the Browse all product files link
5. Download Automatic Installation (.msi) file.

If you need further assistance you can open a support ticket or post a forum thread.