bug: radtoolbar not working as expected in IE (10)

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Last Updated: 01 Nov 2013 13:06 by Elena

Rob

Created on: 27 Mar 2013 11:05

Category: UI for ASP.NET AJAX

Type: Bug Report

bug: radtoolbar not working as expected in IE (10)

I have a RadToolbarDrorDown that allows users to select a different theme. This works fine in Firefox and Chrome, but the dropdown fails to show in IE (v10). It does appear to work with IE 9.0.8 however.

In IE 10 I see this script error in the console:

	SCRIPT5007: Unable to get property 'documentElement' of undefined or null reference 
	ScriptResource.axd, line 147 character 2

Also, the html generated is quite different : see attached

Telerik version 2012.1.215.40

Attached Files:

RadToolBarDropDown-Issue.rtf.invalid

3 comments

Elena

Posted on: 15 Aug 2013 13:57

The error is because of using a version of the Telerik controls that were created prior to the release of IE10.
To fix it you need to update to a newer version of the Telerik Controls. 
 
If this is not possible - add the following to the web config file:
 

<httpProtocol>  
<customHeaders>    
	<add name="X-UA-Compatible" value="IE=9" />  
</customHeaders>
</httpProtocol>

Rob

Posted on: 25 Jun 2013 20:03

So far there's been no response from Telerik.

For now we are restricted to IE9; although Firefox, Chrome & Opera are fine.
[Chrome 26 & 27 do have issues that will be fixed in 28]

jfill

Posted on: 21 Jun 2013 18:15

 I have the same issue. Any resolutions?