Declined
Last Updated: 17 Mar 2015 08:47 by Elena
Colin
Created on: 27 Sep 2013 20:02
Category: Notification
Type: Bug Report
1
rad notification does not show in IE8
OS: XP
IE. Version 8.0.6001.18702.xpsp_sp3_gdr.101209-1647
Telerik Version: 2012.2.912.40

Rad Notification control does not display on IE8. 

This control is being used to notify the user of a Session Timeout and provide the option to refresh.

Notable Items: 
1. No Javascript Errors on page. 
2. Z index is appropriate
3. X and Y is appropriate. 
4. debugging in javascript console, I can alert the control it returns instance [object]. however executing the "show()" method does nothing.
5. Javascript timer still executes on page and eventually kills the session but does not show popup.
6. Functions properly in other browsers, IE9,10, chrome etc... My requirement is IE8.

<telerik:RadNotification ID="RadNotification1" runat="server" OnClientShowing="OnClientShowing" LoadContentOn="PageLoad" 
    Position="Center" Title="Session Expiring" TitleIcon="" nableRoundedCorners="true" 
    ShowCloseButton="false" AutoCloseDelay="0">

....
(Total attached files size should be smaller than 20mb. Allowed extensions: .zip, .rar, .jpg, .png, .gif)
2 comments
Elena
Posted on: 17 Mar 2015 08:47
Hello,
We kindly ask you to post your technical questions/problems in the support ticketing system (http://www.telerik.com/account/support-tickets/available-support-list.aspx) as this is the best way to reach our support staff - the support system assigns a response time for all of your questions, depending on your license and ensures that all questions will reach the respective developers, if needed. Alternatively, you can ask the community for help by posting your question in the online forums (http://www.telerik.com/community/forums.aspx). We try to monitor these requests as well, but we cannot guarantee they will be answered properly and in the expected timeframe.
Regards,
Telerik Team
ADMIN
Misho
Posted on: 21 Oct 2013 10:11
Hello Colin,

I've tried to replicate the issue you are experiencing with RadNotification in IE8 but no avail. Could you please try to reproduce the problem on some of our online demos e.g. http://demos.telerik.com/aspnet-ajax/notification/examples/configurator/defaultcs.aspx?
If you are still experiencing problems with that issue please try to isolate it in a simple, fully runnable project according to your configuration (http://blogs.telerik.com/aspnet-ajax/posts/10-09-29/isolating-a-problem-in-a-sample-project.aspx) which will allow us to examine it locally on our side.

Best Regards,
Mihail