Pending Review
Last Updated: 29 May 2019 16:14 by ADMIN
Manu
Created on: 29 May 2019 07:45
Category: Grid
Type: Bug Report
1
Displaying problem with grid after update

Hello,

since I updated Telerik UI for ASP.net MVC from version 2019.1.220 to 2019.2.514, the paging part of the grid doesn't display as expected in IE11 with compatibility with IE9  (<meta http-equiv="x-ua-compatible" content="IE=9">)

If I remove the compatibility with IE9, it's ok, but I need it to support older computer.  

version 2019.1.220: 

version 2019.2.514:

 

 Is there a solution to display it correctly?

Thank you very much and best regards.

 

Emmanuel Tharin

1 comment
ADMIN
Patrick
Posted on: 29 May 2019 16:14
Hello Emmanuel,

I can confirm with you this is a bug in Internet Explorer 9.  Currently, the only workaround is to use Internet Explorer 10 or above. 

Pertaining to the bug, the following error appears in the console when running in Internet Explorer 9:

StickyElement script did not load. Object doesn't support property or method 'requestAnimationFrame'

I have converted this support ticket to a public bug report, and it has been logged into our Kendo UI GitHub repository(5083).  I recommend following/subscribing to each item to be instantly notified of any status changes.

I apologize for any inconvenience this may have caused.  As a sign of gratitude for reporting the issue, I have updated your Telerik Points

Regards,
Patrick
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.