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Request a Feature Report a Bug
Completed
Last Updated: 04 Oct 2019 14:46 by ADMIN
Release 2019.3.1004 (R3 2019 minor release)
user01
Created on: 24 Sep 2019 11:51
Category: Chart
Type: Bug Report
13
Chart: [iOS] InvalidCastException is thrown when the Chart is loaded
Loading Chart on iOS raises an exception of type InvalidCastException.
13 comments
ADMIN
Yana
Posted on: 02 Oct 2019 06:39

Hi Javier,

The fix will be shipped with the upcoming minor release planned for the end of this week or early next week.

If you'd like to receive a custom build, so you can test it in advance, please send us a private support ticket, so I can attach it there.

Regards,
Yana
Progress Telerik

Javier
Posted on: 01 Oct 2019 14:08

Hi! 

We have the same issue here on RadPieChart since we upgraded to VS2019 16.3.1

Could you please provide an estimated resolution time as our app is very dependent on Telerik's controls and we need to deploy a new release this week.

 

Thanks!

Javier

 

 

 

ADMIN
Yana
Posted on: 27 Sep 2019 11:04

Hi Giuseppe,

We received the ticket, I will attach the custom build as soon as it's available.

Regards,
Yana
Progress Telerik

n/a
Posted on: 27 Sep 2019 06:58

Thanks Yana private support ticket opened with the request of custom build.

Giuseppe

 

ADMIN
Yana
Posted on: 27 Sep 2019 06:30

Hello Manjeera and Guiseppe,

There isn't a workaround I could suggest as the issue comes from the internal logic of the control.  

Since this affects your releases, we could provide you with a custom build containing the fix in the beginning of next week, so you could test it earlier.  Still, I would recommend waiting for the minor release for production use as it is fully-tested.

If the option for the custom build is acceptable, please open a private support ticket, so I could attach it there. 

Regards,
Yana
Progress Telerik

MK
Posted on: 26 Sep 2019 17:54

Hi, 
We are facing the exact same issue in our App that we need to release by 9/30. Is there a workaround you can provide that we can place in the App, while you are looking into the issue?

 

Thanks!

n/a
Posted on: 26 Sep 2019 15:34
Thanks Yana for the date of release forecast. Unfortunately all my app is based on radChart and I've to deploy it within the end of September. So I really, really hope that the solution is up and running next week in a new version.
ADMIN
Yana
Posted on: 26 Sep 2019 15:01

Hi Guiseppe,

The team is working on resolving this and if everything is ok through the qa cycle,  the fix will be included in the next minor release expected in a week or two.

I hope the timeframe is acceptable for you.

Regards,
Yana
Progress Telerik

n/a
Posted on: 26 Sep 2019 14:31

Hi could you please provide an Estimated Time of Delivery for the solution of this issue?

 

Thanks, Giuseppe

ADMIN
Yana
Posted on: 25 Sep 2019 12:03

Hello Vitaly,

I understand the other issue is present for quite some time, still, the issue we're discussing in this thread is with much higher severity. It concerns an exception and is reproduced in a simple scenario with RadChart control in the newest Visual Studio.  

I am afraid at the moment I cannot commit to a certain timeframe for resolving the mentioned issue with vertical axis labels on iOS.

Regards,
Yana
Progress Telerik

Vitaly
Posted on: 25 Sep 2019 09:28

Hi Yana,

 

It would be fantastic to see a fix for this one as well, it is 2 years old soon ;)

https://feedback.telerik.com/xamarin/1366178-chart-ios-vertical-axis-labels-are-not-displayed-if-the-series-is-added-dynamically

 

Thanks

Vitaly

ADMIN
Yana
Posted on: 25 Sep 2019 07:47

Hello Vitaly,

Thank you for your input on this.

We're going to look into this issue at first chance.

Regards,
Yana
Progress Telerik

Vitaly
Posted on: 24 Sep 2019 19:42
Same here for RadCartesianChart CategoricalSeries bar series after upgrade to VS2019 16.3.0
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