Need More Info
Last Updated: 03 May 2022 13:49 by ADMIN
Terry
Created on: 21 Apr 2022 21:13
Type: Bug Report
0
When recording, if I have a combobox that is next to a radgrid, the menuoptions for quickly creating combo box item steps disappear when I try to select them.

I have a WPF UI that has multiple combo boxes, about a data grid.  The Combo boxes are used to change what appears in the grid.  When I am creating a test to verify the values of the items in the list, I am trying to get the hover menu to come up, but it quickly disappears when I try to get the menu item for a combobox item selected.  

As a work around, I have been able to click Alt-Tab, and then go back to the screen, and that keeps the menu open for me to select an item, but I shouldn't have to do this.

 

4 comments
ADMIN
Elena
Posted on: 03 May 2022 13:49

Hello Terry,

I wanted to step back to this discussion as I found a bug report in our public feedback portal with the same misbehavior, which you reported. So, I wanted to share the public item with you - you can vote for this to increase its priority and if you click the 'Follow' button you'll be notified on any update of the bug, 

Thank you again for your time.

Regards,
Elena
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ADMIN
Elena
Posted on: 27 Apr 2022 13:00

Hello Terry,

Thanks for the follow up message on this case. Having these additional notes on the topic it seems that the specific WPF app somehow prevents the recorder and its highlighting menu to function as designed. So, to further explore this issue we will certainly need to test the application in our development environment. 

Therefore, I will recommend to check on your side what options there are to share the application with us. Then, open a private support thread in which we can continue the discussion and debugging process. 

Thank you for your cooperation once again.

Regards,
Elena
Progress Telerik

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Terry
Posted on: 26 Apr 2022 13:43
Thanks for your feedback.  I will try the freeze/unfreeze so I can add the elements I need from the DOM Explorer (as a work around).  However, it is the quick step menu that disappears, and not the combo box.  My combobox is up, and when I try to hover over the quickstep menu item, it causes a new element to get selected and then causes the the quickstep menu that I wanted to disappear.  Also, the quickstep menu is often hidden and it is hard to get to.  It often is hidden behind my opened combobox.  Can the quickstep menu be fixed so I can access it, without causing it to close?
ADMIN
Elena
Posted on: 26 Apr 2022 12:26

Hello Terry,

As far as I understand the combobox list disappears once the quick step menu pops up. Thus you cannot use the quick verification options directly through the menu.

If this assumption is correct, it seems that the WPF app requires the focus on the combobox list and once the Test Studio highlighting menu appears on screen, the focus is switched to it. That makes the combobox to hide and probably its elements are no longer listed in the DOM Explorer. This is how you get to the troubles when recording steps for these items. 

There are two possible solutions for this situation: 

Freeze the DOM Explorer when the combobox list is on screen

The toolbar in the DOM explorer tab in the Advanced recording tools window lets you freeze the DOM tree at some specific state of the app - for example, when the combobox is opened. This is how you can use the elements to add verification steps through the Advanced tools. Based on the details shared so far you will need to use the keyboard shortcuts to freeze the DOM - this is ScrollLock key.

Add a verification step offline from the Step Builder

The other option is to add a click step against the element from the combobox list - that way the element will be added into the Elements repository. Then you can easily add any verification step against that element from the step builder. Here is a short video to demonstrate the same. 

If the above information does not seem to be relevant to the troubles you face, don't hesitate to contact us in a private support thread and continue the communication by sharing a video or sample app, which can demonstrate the misbehavior. 

Thank you for your cooperation in advance.

Regards,
Elena
Progress Telerik

Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Test Studio course! Check it out at https://learn.telerik.com/.