Pending Review
Last Updated: 14 Oct 2019 10:24 by ADMIN
Created on: 11 Oct 2019 14:27
Type: Bug Report
Unable To connect Android to Telerik For Mobile App
MT ( Mobile Testing ) keeps closing whenever I tried to connect the Android device .
1 comment
Posted on: 14 Oct 2019 10:24

Hi Sharmila,

I am sorry to know you are having such troubles with Test Studio and will be happy to assist you with that. 

To be able to provide you further advice, I will need some details about the encountered issue. Can you please go through the below questions and let me know your input on these? 

  1. Is this a native Android application you are trying to automate? 
  2. Did you use the automatic configuration tool or you manually configured the Android app
  3. If it is a web application, did you go through the Test Studio Mobile configuration?
  4. What is the Android device you are using? 
  5. Can you, please, elaborate on the issue occurrence - what are you trying to do, and what is the exact behavior of Test Studio? 

These details will be helpful to understand what might be going wrong while trying to use an Android device for test automation and will allow me continue the investigation.

Thank you in advance for your time and cooperation.

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