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Request a Feature Report a Bug
Completed
Last Updated: 03 Apr 2023 21:23 by ADMIN
Girish
Created on: 22 Apr 2019 07:01
Type: Bug Report
5
Error 401 when connecting to Jira Cloud

While connecting  to Jira Cloud (https://name.atlassian.net) with valid userid and password, its giving error message "The remote server returned an error :(401) Unauthorized".


5 comments
ADMIN
Plamen Mitrev
Posted on: 21 Oct 2019 09:57

Hi Jason,

The functionality in regards to Jira Cloud integration has been improved in our latest release of Test Studio version 2019.3.1002. The authentication process uses username and Jira Token instead of password. Please update to the latest release and try to connect your Test Studio project to Jira cloud.

Before we mark this bug as resolved, there are some small UI improvements planned for our next major release or service pack.

Thank you for your understanding.

Regards,
Plamen Mitrev
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Jason
Posted on: 18 Oct 2019 19:05

Has this been fixed yet? I am running into the same issue. I am currently on a license trial using version 2019.2.619.0

 

ADMIN
Ivaylo
Posted on: 13 May 2019 07:57
Hi Yeghishe,

Unfortunately this is not fixed yet. The problem is that they changed the authentication mechanism in Jira Cloud and we will have to implement a new feature in Test Studio product.

Once done this item will be updated.

Thank you for your understanding and patience.

Regards,
Ivaylo
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Yeghishe
Posted on: 11 May 2019 22:42
Hello.

I'm faced to the similar issue in my side.


Is that fixed now or the fix ongoing? 

Thank you,
Yeghishe
ADMIN
Ivaylo
Posted on: 26 Apr 2019 04:44
Hello Girish,

Once we fix this behavior I will notify you.

Thank you for your understanding and patience.

Regards,
Ivaylo
Progress Telerik
 
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and send us your feedback!
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