Completed
Last Updated: 31 Dec 2013 07:45 by ADMIN
ADMIN
Boyan Boev
Created on: 30 Sep 2013 11:23
Type: Bug Report
0
Cannot perform a click in IE in a specific customer application
Click step fails randomly with "Wait for condition has timed out" exception. I have tried with simulate real click, which is also failing randomly with "Wait for condition has timed out".  

This happens only in Internet Explorer.

Sample test is attached to the internal bug description. 
3 comments
ADMIN
Daniel Djambov
Posted on: 31 Dec 2013 07:45
Telerik: we implemented a custom fix for situations like this and it will be available in our next product release planned in Jan 2014.
ADMIN
Konstantin Petkov
Posted on: 19 Nov 2013 16:07
Hello,

We had to rollback the change that is helping the automation here under IE - it just introduces regressions to other customer applications.

The problem is really about IE returning if it's ready or not. Due to specific constant requests in the application here IE (at least IE9 and IE10) never returns the browser is ready thus the timeout exception TS have no choice but to throw itself.

Unfortunately any solution like the one we tried here looks more like a "hack" and is likely to cause more harm than good. I will keep the bug open though so that we can look further to find if we can do something about that or it's completely out of our control.

Thanks for your patience and understanding!

Best regards!
ADMIN
Daniel Djambov
Posted on: 09 Oct 2013 13:33
Telerik: Issue is fixed and solution will be available in next product release planned for November 2013.