Pending Review
Last Updated: 17 Feb 2026 09:19 by Andrew
Andrew
Created on: 17 Feb 2026 09:19
Category: Reporting
Type: Bug Report
0
Wide Edge leading print media prints in wrong orientation

When using A4 paper or narrow-edge leading media the Web Viewer prints everything perfectly.

When using a 60mm x 30mm label, therefore "wide-edge" leading media, the web viewer prints the label in landscape, even though the print is in portrait!

Just because the media is "landscape" surely it is the print on the media that determines the orientation?

When using the Windows System Print Dialogue this does not occur, on the using the print from the Web Viewer. This is because the Web Viewer converts it to PDF first to print (I believe). Surely, in the code you can state NOT to rotate, OR rotate it back to the correct orientation for wide edge leading media.

The label design is portrait so all the "print / pdf" code needs to do is to query this and not assume that wide edge leading media automatically prints in landscape.

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