Completed
Last Updated: 01 Nov 2019 16:39 by ADMIN
Bjoern
Created on: 13 Oct 2019 19:31
Type: Bug Report
2
Telerik Report Designer trial message is shown
Hello,
Until now we have always passed on the Telerik Report Designer to the customer without any problems. Now the customer gets the message that this is a trial version. How do we have to pass on the Telerik Report Designer so that this hint disappears? Many thanks.
Attached Files:
4 comments
ADMIN
Peter
Posted on: 01 Nov 2019 16:39

Hi,

The bug is fixed in R3 2019 SP1.

Regards,
Peter
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ADMIN
Peter
Posted on: 15 Oct 2019 08:41

Hi Bjoern,

I have done some testing on this scenario and I can reproduce the issue with the trial message when the Reporting product is not installed on the client computer. The fix will be available with the Service Pack planned for later this month.

Regards,
Peter
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Bjoern
Posted on: 14 Oct 2019 16:03

Hello, Peter,
Thank you very much for your answer. I have installed the commercial Telerik.Reporting.Dll in the GAC (gacutil -i Telerik.Reporting.Dll). Unfortunately this does not change anything. I am also convinced that the trial message only appears since this version. Do I have to install other DLLs in the GAC?
Many thanks for your support.

Best regards,

Bjoern

ADMIN
Peter
Posted on: 14 Oct 2019 13:28

Hi Bjoern,

The trial message depends on the Telerik.Reporting assembly. Generally the designer is storing those assemblies in %TEMP% directory and resolves them dynamically. However if the Telerik.Reporting assembly with the same version is available in GAC %WINDIR%\Microsoft.NET\assembly\GAC_MSIL\Telerik.Reporting , the application domain resolver will load it from the GAC. Thus make sure that the trial version of Telerik Reporting is not installed on the client computer. If this is the case uninstall Telerik Reporting from the problematic computer, otherwise try to delete the %TEMP% directory content.

Regards,
Peter
Progress Telerik

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