Reporting PDF Messy code

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Last Updated: 05 Sep 2025 15:33 by ADMIN

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Created on: 14 Nov 2024 09:54

Category: Reporting

Type: Bug Report

Reporting PDF Messy code

in this page, there are 3 languages. Vietnamese, English, Chinese, it display Vietnamese Messy code when download PDF.

pls hlep, thanks.

4 comments

ADMIN

Todor

Posted on: 05 Sep 2025 15:33

Hello Chao,

Please upgrade to our latest version - Progress® Telerik® Reporting 2025 Q3 (19.2.25.813). We have introduced more fixes and improvements during the last year.

Regarding how to check the fonts embedded in the PDF, you may open the file in Adobe Acrobat Reader, right-click on the PDF to open the context menu, select 'Document Properties', and open the 'Fonts' tab as shown in the linked muted video.

Regards,
Todor
Progress Telerik

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Posted on: 30 Aug 2025 11:35

Did you check the fonts embedded in the PDF? Are the report fonts embedded correctly? They should be available server-side for this purpose.`

pls help, how to do it ?

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Posted on: 30 Aug 2025 11:31

i already updated to net 9.0, and Telerik Reporting 18.3.24.1218, but the issue still exists

pls help,thanks.

ADMIN

Todor

Posted on: 21 Nov 2024 08:25

Hi Chao,

Thank you for the screenshot with the differences.

Can you confirm the environment described in the Ticket Info, i.e. Windows with .NET 5.0 and Telerik Reporting 17.2.23.1010? If so, you must be using GDI+ as a graphics engine, since Skia is supported only on .NET 6 and higher.

We have multiple fixes and improvements related to PDF rendering and font resolution with our latest releases. You may try upgrading to check whether the issue will be resolved.

Did you check the fonts embedded in the PDF? Are the report fonts embedded correctly? They should be available server-side for this purpose.

Note that in the HTML5 Report Viewer's preview, the fonts may be replaced with proper ones by the browser as they are specified in the generated HTML only as CSS styles (i.e. font name, size, etc.). The PDF relies on the embedded fonts and if some report fonts are unavailable on the server, their special characters may not appear as expected if they don't have equivalents in the successfully embedded fonts.

Regards,

Todor
Progress Telerik

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