"Info" poll interval too long

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Unplanned

Last Updated: 22 Jul 2022 11:32 by ADMIN

Aleksandar

Created on: 11 Jul 2022 15:25

Type: Bug Report

"Info" poll interval too long

It takes 2+ seconds between "info" polls to the server. This should be a much smaller interval. Maybe .5 or .25 seconds.

Telerik's own ReportClient example shows a 500ms interval between info polls...

        private static byte[] GetDocument(ReportClient restServiceClient, string instanceId, string documentId)
        {
            bool documentProcessing;
            do
            {
                Thread.Sleep(500);// wait before next Info request
                documentProcessing = restServiceClient.DocumentIsProcessing(instanceId, documentId);
            } while (documentProcessing);

            byte[] pdfDocumentBytes = restServiceClient.GetDocument(instanceId, documentId);

            return pdfDocumentBytes;
        }

4 comments

ADMIN

Todor

Posted on: 22 Jul 2022 11:32

Hi Aleksandar,

I am glad that this would be a helpful feature for you.

You will be automatically updated on any change in the feedback item. Any user who has voted on the item would be updated by our system.

Thank you for being a valued Progress Telerik customer.

Regards,
Todor
Progress Telerik

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Aleksandar

Posted on: 15 Jul 2022 15:47

Fantastic! Thank you for following up with this! It's much appreciated and will result in a reduction of report display time as much as 30% in some cases for us!

Is there a way to follow this ticket or should I just review release notes of future releases?

ADMIN

Dimitar

Posted on: 15 Jul 2022 14:59

Hi Aleksandar,

Thank you for the provided information!

The request is absolutely valid, this is indeed the case with the desktop report viewers such as the WPF Report Viewer.

I will approve the request and a fix will be implemented in a future release.

Thank you for using Telerik Reporting!

Regards,
Dimitar
Progress Telerik

Aleksandar

Posted on: 14 Jul 2022 13:04

Adding additional context here... This only seems to apply to the WPF Report Viewer. The wait interval between Get Document Info polls is always 2+ seconds. According to docs and replies by staff in the forum it should be 500ms.