PDF viewer shows file not as it should be shown.

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Last Updated: 19 Feb 2025 14:51 by ADMIN

Jörg

Created on: 10 Feb 2025 14:43

Category: Telerik Document Processing

Type: Bug Report

PDF viewer shows file not as it should be shown.

We use the PDF viewer in an WPF project and see sometimes faulty pdfs in the telerik viewer. If I open the pdf file in acrobat it lloks fine. Do you know this problem ?

Attached you find the original file and a screenshot from PDF viewer. Other files are shown correct in the telerik viewer.

Attached Files:

3 comments

ADMIN

Dess | Tech Support Engineer, Principal

Posted on: 19 Feb 2025 14:51

Hi, Miguel,

Thank you for the provided sample PDF documents. However, according to the provided screenshot, it seems to be a scenario related to the input forms. That is why I have created a new public bug report in the relevant portal for the WinForms PdfViewer control on your behalf.

Please refer to the following public item: RadPdfViewer: Missing input fields. I would encourage you to continue the communication there. This would also allow us to track the different cases effectively. Thank you for your understanding.

Regards,
Dess | Tech Support Engineer, Principal
Progress Telerik

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Miguel

Posted on: 19 Feb 2025 10:18

Good morning.

I have similar issues with template PDF documents created for example with Foxit PDF Editor, or with documents created programmatically with Aspose.

If the documents are opened with other PDF viewers such as Foxit or Adobe, there are no problems, which is not the case with the Telerik viewer.

I am currently using Telerik UI for WinForms 2024 Q4 24.4.1113.0

Thanks for your help.

Attached Files:

ADMIN

Dess | Tech Support Engineer, Principal

Posted on: 14 Feb 2025 12:47

Hello, Jörg,

I am sorry to hear that you are facing any difficulties with the WPF PdfViewer control. After loading the provided PDF document in the WPF Desktop examples with the latest Q1 2025 version, the document looks in a similar way like in Adobe:

WPF Demo:

Adobe:

Am I missing something? If you are using an older version, could you please give the latest version a try and let me what is the observed result?

Thank you in advance for your cooperation. I am looking forward to your reply.

Regards,
Dess | Tech Support Engineer, Principal
Progress Telerik

Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.