WordsProcessing:PdfFormatProvider: NullReferenceException when exporting ordered list from DOCX to PDF format

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Unplanned

Last Updated: 29 Apr 2024 12:39 by ADMIN

David

Created on: 24 Apr 2024 15:55

Category: WordsProcessing

Type: Bug Report

WordsProcessing:PdfFormatProvider: NullReferenceException when exporting ordered list from DOCX to PDF format

After successful importing of DOCX with ordered list of TOC, try exporting it to PDF format.

2 comments

ADMIN

Dess | Tech Support Engineer, Principal

Posted on: 29 Apr 2024 12:39

Hi, David,

I agree with you that this is а high priority issue and it has already been escalated to our developers accordingly. However, considering the current load and planning iteration, I can't give you an exact timeframe when e proper fix will be introduced. That is why the public feedback portal allows us to be better aware of the needs of our customers by reviewing all requests and measuring their popularity.

Please click the Follow button to get notified once any status changes occur. We will do our best to address it in the upcoming versions. I am really sorry for any inconvenience this undesired behavior brings to your application.

Regards,
Dess | Tech Support Engineer, Principal
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David

Posted on: 25 Apr 2024 03:00

This is just a bug. It should just be fixed in the next release, not voted on by the community to determine whether it should be on the roadmap or not.