Looks like the issue was the file location. PDF processing requires the path to be in the same directory structure as the website. Solved by creating a virtual directory pointing to the actual file directory.
Posted on:01 Feb 2021 11:17
You should be able to import a file created with our library. Can you send me the file and the code that you have used to generate it? This will allow me to properly investigate this case and determine what is causing such issues.
Please note that this is a public tread and the file will be seen by other users as well. If there is confidential information in the file please open a new support ticket and attach it there.
I am looking forward to your reply.
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