I appreciate you taking the time to follow up and share your concerns. I understand your frustrations and can see how essential this feature is for you.
It is true that this task has accumulated a significant number of votes, which indeed helps us evaluate the interest. However, the path to development also depends on other factors such as the scope of work involved, technical dependencies, and the availability of the right resources. In this case, the complexity and effort required are considerable, which has caused the task to remain as it is.
That being said, your feedback reinforces the importance of this request, and I’ve made sure it’s been brought to the attention of the team for further review. Should there be any movement on this item, this task will be updated, and any client subscribed to it will be notified right away.
All that said, as a last resort, there is one last alternative I can offer you - our Feature Acceleration program.
It allows clients to make requests, which are then reviewed and evaluated. A customer can negotiate certain components or functionality to be implemented on demand or sooner than our roadmap implies. This can serve as an escalation method where a task can be implemented with the client's support as he covers the expenses for the developer, designer, and QA days invested. Let us know if you are interested in pursuing this option at any time, and I will arrange for our Professional Services team to get in touch with you to discuss your exact requirements and possible timeframes.
Please also keep in mind that each feature should be researched and estimated in advance, which is expected to require some additional time.
If you are interested, please feel free to open a separate private support ticket on that topic, and let me know your thoughts on the matter.
Compared to current items in development, this item has a lot more votes and it's been pending for a long time.
It's hard to understand why we vote on items, if they don't get considered as priority.
We are very much needing this functionality and it would be good if priority would get applied for this item soon.
Looking forward to hear an update on this soon.
ADMIN
Yoan
Posted on:02 May 2025 11:43
Hello Peter,
Thank you for following up on this feature request.
I completely understand your anticipation, especially given how long this has been open. At the moment, the feature is still not scheduled for development and remains unplanned on our roadmap. We realize this isn't the outcome you were looking for, and we genuinely appreciate your patience and continued interest.
I would like to assure you that we continue to evaluate and monitor all feedback regularly, and if there are any changes to its status, they will be promptly reflected on the feedback portal, and notifications will be sent to subscribers.
Please don’t hesitate to reach out if there’s anything else we can assist you with.
Thank you for reaching out. I understand how valuable this feature is to you, and I apologize for any setbacks its absence might be causing you.
Our development priorities are guided by several factors, including demand, complexity, and available resources. While we do our best to address all feature requests, some take longer than others, similar to this task, which is not currently on our roadmap. At this time, we don’t have an estimated timeline for its implementation.
This is why, to stay informed about any updates, I encourage you to subscribe to the public feedback page if you haven’t already. This will ensure that once there is any progress, we will update its public page and you will be notified accordingly.
As of now, there is no information or plans regarding the implementation of this feature and I wouldn't want to mislead you either by giving you a false availability date.
The best I can offer you is to cast your vote for the task if you haven't already and subscribe to it as well to get notified in case of any future updates.
If there is anything else you'd like to share or ask, we are at your disposal.
Regards,
Yoan
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Eric
Posted on:14 Mar 2023 14:54
has this been looked into at all? It would be a really nice feature add for this upcoming releases.
ADMIN
Yoan
Posted on:06 Mar 2023 18:47
Hello RSR,
We have a system that prioritizes the logged items in the Feedback Portal and we are doing everything in our power to answer customer requests and needs as fast as possible.
That said, we do our best to resolve all items but some receive less attention than others, which is why they can sometimes be delayed just like this one. Currently, there is no information regarding the time this feature will be implemented, so I wouldn't want to mislead you by giving you incorrect information. Once any item is resolved, we immediately update the public feedback page to notify our clients.
In case there are any other questions you have for us, or some feedback you'd like to share, please feel free to do so.