Hi Dess,
No problem. Fully understood.
Please find the new questions attached below and kindly get back to the customer Mr Huang (conext.vincent@gmail.com).
Thanks,
Peter
------------------------
Hello, Peter,
I would kindly ask you to provide any information in the support ticket as It is the appropriate way for providing assistance by the WinForms support engineers.
Thank you for your understanding
From: Peter Qu <Youpeng.Qu@progress.com>
Sent: Thursday, April 23, 2020 6:53 AM
To: Desislava Yordanova <Desislava.Yordanova@progress.com>
Cc: 'Peggy Chen' <peggychen@accesssoft.com.tw>
Subject: FW: [Accesssoft] Telerik support
Hi Dess,
Hope you are well.
Regarding the Support Ticket 1462221 (conext.vincent@gmail.com) please find error code attached and issue description as below.
Many thanks,
Peter Qu
Inside Sales Representative, APJ
Address: 120 Spencer Street | Melbourne, VIC, 3000 | Australia
Phone: +61 413 012 003 | +86 1350 1330 973
WeChat: Progress Telerik
Website: www.telerik.com
Language: English | Mandarin Chinese
From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:46
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: RE: [Accesssoft] Telerik support
客戶現又補充：每次升級一個版次就會出現嚴重問題,要如何排解.
From: Peter Qu [mailto:Youpeng.Qu@progress.com]
Sent: Thursday, April 23, 2020 11:53 AM
To: Desislava Yordanova
Cc: 'Peggy Chen'
Subject: FW: [Accesssoft] Telerik support
Hi Dess,
Hope you are well.
Regarding the Support Ticket 1462221 (conext.vincent@gmail.com) please find error code attached and issue description as below.
Many thanks,
Peter Qu
Inside Sales Representative, APJ
Address: 120 Spencer Street | Melbourne, VIC, 3000 | Australia
Phone: +61 413 012 003 | +86 1350 1330 973
WeChat: Progress Telerik
Website: www.telerik.com
Language: English | Mandarin Chinese
From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:46
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: RE: [Accesssoft] Telerik support
From: Peter Qu [mailto:Youpeng.Qu@progress.com]
Sent: Thursday, April 23, 2020 11:43 AM
To: Peggy Chen
Subject: RE: [Accesssoft] Telerik support
Hi Peggy,
It sounds a bit too complicated for the pre sales engineer. Can you please kindly let me know the license holder email and I will issue a support ticket on his Telerik account so that the developing team can get involved.
Thanks,
Peter Qu
Inside Sales Representative, APJ
Address: 120 Spencer Street | Melbourne, VIC, 3000 | Australia
Phone: +61 413 012 003 | +86 1350 1330 973
WeChat: Progress Telerik
Website: www.telerik.com
Language: English | Mandarin Chinese
From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:40
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: [Accesssoft] Telerik support
Importance: High
Hi Peter,
我們在跟一個客戶討論續約問題，因為如果不續約，當下的版本是否可以一直沿用，因為這套軟體升級不會刪除舊檔案，導致很多問題出來。
因為客戶編輯好專案,也進行發行動作,但是安裝到電腦會發生錯誤,請問要在其他台電腦執行客戶的安裝該如何執行.
請回復技術問題.
軟體下進行模擬可以正常運行.
執行發行後的安裝檔
無法安裝.
附件有錯誤檔案.
Peggy
From: Peter Qu [mailto:Youpeng.Qu@progress.com]
Sent: Thursday, April 23, 2020 11:43 AM
To: Peggy Chen
Subject: RE: [Accesssoft] Telerik support
Hi Peggy,
It sounds a bit too complicated for the pre sales engineer. Can you please kindly let me know the license holder email and I will issue a support ticket on his Telerik account so that the developing team can get involved.
Thanks,
Peter Qu
Inside Sales Representative, APJ
Address: 120 Spencer Street | Melbourne, VIC, 3000 | Australia
Phone: +61 413 012 003 | +86 1350 1330 973
WeChat: Progress Telerik
Website: www.telerik.com
Language: English | Mandarin Chinese
From: Peggy Chen <peggychen@accesssoft.com.tw>
Sent: Thursday, 23 April 2020 13:40
To: Peter Qu <Youpeng.Qu@progress.com>
Subject: [Accesssoft] Telerik support
Importance: High
Hi Peter,
我們在跟一個客戶討論續約問題，因為如果不續約，當下的版本是否可以一直沿用，因為這套軟體升級不會刪除舊檔案，導致很多問題出來。
因為客戶編輯好專案,也進行發行動作,但是安裝到電腦會發生錯誤,請問要在其他台電腦執行客戶的安裝該如何執行.
請回復技術問題.
軟體下進行模擬可以正常運行.
執行發行後的安裝檔
無法安裝.
附件有錯誤檔案.
Peggy
When the RadMap.ShowSearchBar property is set to true and the BingRestMapProvider is used, it would be nice to have autocomplete suggestion while the user is typing:
https://docs.microsoft.com/en-us/bingmaps/rest-services/autosuggest
Hi,
I have menu problem:
When the Backstage Button Item is clicked and you don't release a left mouse button click but instead mouse is dragged to the right of the form, Backstage Button Item stay selected and can only be returned to default state if you click on it again else its stays blue and locked.
Picture 1.
Left click, hold and drag to the right. This state can be done to all buttons see Picture 2. Focus on "MouseDown" Event is not working.
Picture 2.
My question is can this behavior be prevented ?
Thanks in advance !
Neven
An error occur when i used .Import method on large .pdf files (> 1000 ko) with an Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.PdfFormatProvider object.
Message is:
"Impossible d'effectuer un cast d'un objet de type 'Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfDictionary' en type 'Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfInt'."
There is no bug for smaller pdf files.
Thank you
Dear Support,
I want to use the new feature - Support for SVG.
Then I have to load the file with RadSvgImage.FromFile().
I get the following exception:
System.Xml.XmlException: 'External DTD subset cannot be resolved - public ID =' - // W3C // DTD SVG 1.1 // EN ', system ID =' http://www.w3.org/Graphics/ SVG / 1.1 / DTD / svg11.dtd '.'
(Translated from German)
Problem is line 2, where the DTD is given.
Is there a way to tell XmlSerializer to ignore the validation?
Submitted on customer behalf:
https://photos.app.goo.gl/ZsxVkRkXdQz7KcDf6
The problem, as described in the video, is that the thumb does not 'snap' to the point touched and then follow the touch as it is dragged. It is therefore difficult at times to actually 'grab' hold of the thumb unless you touch the screen in exactly the right point.
Changing the 'SnapToTicks' property purely makes the movement smoother once it is grabbed.
Just add an image in the editor and try to click on it
private void radButton1_Click(object sender, EventArgs e){
this.radMarkupDialog1.Editor.Value = @"<img src=C:\Users\admin\Desktop\sample.jpeg />";
this.radMarkupDialog1.ShowDialog();
}
Hi everybody
I m try use the class CustomDragandDrop on radtreeview but i have a issue,
if i use the next example, i dont have any problem:
protected void BindRadTreeView()
{
DataTable dt = new DataTable();
dt.Columns.Add("Id", typeof(string));
dt.Columns.Add("Title", typeof(string));
dt.Columns.Add("ParentId", typeof(string));
string parentId = string.Empty;
string childId = string.Empty;
for (int i = 0; i < 2; i++)
{
parentId = Guid.NewGuid().ToString();
dt.Rows.Add(parentId, "Node" + i, null);
for (int j = 0; j < 5; j++)
{
childId = Guid.NewGuid().ToString();
dt.Rows.Add(childId, "SubNode" + i + "." + j, parentId);
}
}
this.radTreeView1.ChildMember = "Id";
this.radTreeView1.ParentMember = "ParentId";
this.radTreeView1.DisplayMember = "Title";
this.radTreeView1.DataSource = dt;
}
i can drag and drop correctly
but the problem is when i binding the Radtreeview
protected void llenatreeview1() {
dtTablas = dat.consultaBD();
DataTable dt = new DataTable();
dtCopi.Columns.Add("Id", typeof(string));
dtCopi.Columns.Add("Title", typeof(string));
dtCopi.Columns.Add("ParentId", typeof(string));
string parentId = string.Empty;
string Id = string.Empty;
string title = string.Empty;
foreach (DataRow row in dtTablas.Rows)
{
parentId = row["ParentId"].ToString();
Id = row["Id"].ToString();
title = row["Title"].ToString();
if (parentId == "")
dt.Rows.Add(Id, title, null);
else
dt.Rows.Add(Id, title, parentId);
}
radTreeView2.ChildMember = "Id";
radTreeView2.ParentMember = "ParentId";
radTreeView2.DisplayMember = "Title";
radTreeView2.DataSource = dt;
}
first is freeze and then appears the error.
when i drag and drop appears then next error:
System.StackOverflowException
Hi Telerik Team,
I tried to copy and past the sourcecode from one of your demo applications (not using the copy source button!).
Unfortunaly every time I want to copy the "<" character it skips the rest of the line.
The problem occurs on different code examples.
I know there is a "Copy source" button but sometimes you just want to copy a small part.
A screenshot of an example is attached.
Demo Application - Telerik UI for WinForms R2 2020
Regards,
Moritz
Hi there,
We have recently found a bug on both the RadDocument and Rad Rich Text Editor. Created a RTF document via the RadRichText Editor. The RTF document contains a table. When the document is saved and loaded from the same form, it is displaying correctly, however when loaded from a different form, it seems to have shrunk and lost the column width, thus having long and skinny columns.
We have set the fixed column width on the table, however this did not seem to solve the issue.
I have attached two screenshots for reference. One with the correct looking table, and one with the long and skinny columns.
Is there a workaround, or is this a known bug?
Correct table:
Long and skinny columns:
Currently on Telerik Winforms version 2018.3.1016.40
Kind regards,
Paul
Dear,
I wonder if it is possible to consult the release history by product & control & version, next to the (already existing) release history by product & version & control?
This feature has benifits:
- see how a given control evolves in time
- quickly find if a bug/feature has been implemented by control
This request can be applied for all your products.
Kind regards,
Peter
UI for WinForms - Latest version.
RadRibbonBarBackstageView - Edit UI Elements
RootRadElement.BackstageViewElement.BackstageItemsPanelElement.BackgroundImage
Click the … button and select your image.
To REMOVE this image you SHOULD be able to do the following:
click on the property BackgroundImage which should highlight the image-string completely.
click delete.
done.
What you HAVE to do is this:
click on the property BackgroundImage.
click delete.
BEFORE YOU LEAVE THIS PROPERTY you have to click the … box
Once the box opens you have to click "Cancel"
Right below this property is BackgroundImageLayout - set to "Center"
There's a dropdown arrow presumably to allow you to change the layout but nothing happens when you click it.
*Missing Property?*
Whatever image you place in this control it gets stretched and there doesn't appear to be any way to avoid this:
place an image.
run the winforms ap.
set the main form in normal mode (not maximized) and resize the height.
Your image will stretch, shrink...this is not a UI property that should be presumed. We should be able to set None, Tile, Center, Stretch or Zoom.
Still *LOVE* your products :)
Kindest regards,
Curtis Smith
Hi Support team,
Please find new link:
https://drive.google.com/drive/folders/1TF4VG7vrJF6cQykWvvW63zKxdMLYHMwE?usp=sharing
Submitted on customer behalf:
We are currently using version 2017.3.1017.40 and noticed an issue with the display of the RadSplitButtonElement in combination with the theme Office2010Blue.
When we disable the RadSplitButtonElement, or more precisely the ActionButtonElement in the DropDownEditorLayoutPanel, it does not display as disabled in the Office2010Blue theme.
In other themes (e.g. Office2010Silver) it does show as disabled.
When trying the latest version (2020.2.616.40) we still get this behaviour, see example below:
It appears similar to the issue mentioned in https://feedback.telerik.com/winforms/1370576-fix-radcommandbar-some-of-the-elements-in-the-control-are-not-rendered-as-disabled-with-office2010blue-and-office2010black-themes
Hi,
I am trialing version 2020.2.504.40 from 2017.1.221.40 and have found an issue converting my current project. Before upgrading I need to get this resolved if you could help please?
If you:
- Add a Telerik form to a new WinForms project
- Set FormBorderStyle = Windows.Forms.FormBorderStyle.None
- Set WindowState = FormWindowState.Maximized
- Show the height and width of the form, i.e. in Me.Resize, put Me.Text = "Width: " & Me.Width & ", Height: " & Me.Height
I have a monitor of 1920x1080. When the form is resized it shows a size of 1934x1094. I have tried setting Me.AllowTheming=False (no avail) and also tried in form Properties > FormBehaviour > AllowTheming=False (but to no avail).
The form size works as expected in 2017.1.221.40.
Kind regards,
Matt
Hello,
Just in case you weren't aware of it, there is some code in RadTextBoxControlElement with what seems like an obvious typo, openting instead of opening.
This is from its API page:
protected bool OnContextMenuOpenting(RadContextMenu menu)...OnContextMenuOpenting(TreeBoxContextMenuOpeningEventArgs)...Raises the ContextMenuOpenting event....protected virtual void OnContextMenuOpenting(TreeBoxContextMenuOpeningEventArgs e)Regards
To reproduce:
1. Add an image column and set wider columns than the images.
2. Group the grid(note that by default the image alignment is center).
3. Export using GridViewSpreadExport
4. The images in the exported file are not centered in the cells.
Note that the issue is not reproducible when there are not groups in the grid.
See attached screenshot. The popup calendar looks wrong when running on a display with 250% scaling. Surely, that's not correct. The calendar should not be so large and the fonts so small. Am I missing something? I have done all the other steps to enable High DPI support, and as you can see, the textbox area seems to scale fine.
Any ideas?
David